PROFESSIONAL EXPERIENCEESSILORLUXOTTICA | Manchester| 190,000 employees in over 150 countries worldwide. Industries: Retail, Eyewear
Human Resources Business Partner January 2023 – Present
- Talent Management/Retention: Partnered with key business leaders to drive and deliver HR strategies, e.g. reducing employee turnover by 25% in 5 months, improving team performance and saving £55,131 in costs.
- Recruiting/Talent Acquisition: Collaborated with Ops Manager to develop and execute a recruitment plan, successfully placing 34 individuals in front-line and management roles.
- ER Management/Stakeholders/Strategic Planning: Established trusted relationships with stakeholders (managers & HR Advisor), enhancing HR capability across the Group. E.g. performance management, employee relations, grievance and disciplinary investigations, capability assessments, resourcing, and staff development. Conducted performance appraisals, competency assessments, coaching sessions, and action planning.
- Led Key Initiatives: Designed and executed HR projects/initiatives in well-being, diversity and inclusion, reward and recognition (including salary benchmarking), employee engagement, and recruitment and retention strategies.
- Redundancy: Ran a redundancy project for more than 60 employees, ensuring legal compliance and minimal disruption. Achieved approximately 50% cost reduction, saving £700k annually.
- Organisational Development: Implemented workforce integration plans, aligning HR with new business objectives, values, competencies, and performance management systems (95% completion rate), minimizing business disruption.
- Training & Development: Conducted training sessions, enhancing employee skills and competencies, saving over £2k in external training fees by developing and delivering 12 training sessions on employment law, enhancing managers' knowledge, and leading to improved employee experience.
- HR Metrics & Analysis: Established a monthly HR KPI and analytics reporting system, providing data-driven insights that reduced absence by 30%, leading to significant savings in company sick pay and reducing pressure on the team.
PENINSULA | Manchester |
36,000 clients, mostly SMEs in the UK. Industries: Employment Law, HR, Professional Services
Human Resources Business Partner December 2020 – January 2023
Provided HR and Employment advice to a variety of clients of Peninsula Business Services throughout different sectors across Great Britain, within the advice teams.
- Complex Employment Law: Successfully led and resolved a diverse range of complex employee relations projects, including handling cases of Gross Misconduct, SOSR scenarios, discrimination grievances, TUPE transitions, and large-scale redundancy initiatives, resolving all without tribunal.
- Pace: Demonstrated exceptional productivity by consistently exceeding performance targets. 66% increase in productivity and surpassing all six KPI targets to support line managers and deliver commercial value (4.5 advice actions per hour). Delivered impactful HR solutions in a dynamic, people-focused environment, setting a new standard for efficiency and effectiveness within the team.
- Coaching & Advising: Empowered managers to address a range of employee matters, including conduct, capability, and absence issues, leading to a more positive work environment and strengthened employee relations.
BABCOCK INTL. GROUP | Warrington |
30,000 employees, mainly in the UK. Industries: Aerospace, Nuclear, Energy, Engineering.
Human Resources Consultant (June 2020 – December 2020, fixed-term contract)
Joined an established team tasked with a Group-wide redundancy program to improve the efficiency of the business, reduce duplication, and operate as a collective Group rather than individual federated businesses. Circa 1000 headcount reduction.
- Change/Transformation: Led the implementation of a comprehensive redundancy program in my area that effectively reduced organisational layers, accelerated decision-making, and enhanced operational agility.
- Influence & Relationships: Demonstrated exceptional relationship-building skills by receiving praise from key stakeholders, including HRBPs, Directors, and trade union representatives, for my ability to foster positive working relationships and influence outcomes that drive organizational success.
LOOKERS PLC | Manchester |
9000 employees in the UK. Industries: Automotive, Retail
HR Advisor (September 2019 – June 2020, fixed-term contract)
End-to-end management and resolution of employee relations issues. Including grievance, disciplinary, capability, redundancy, maternity and absence management.
NCA NHS FOUNDATION TRUST | Manchester | 18,000 employees in the UK. Industry: Healthcare
Talent & Organisational Development Internship (April 2019 – August 2019)
Successfully trained 200 leaders on new values and behaviors, driving organizational cohesion and reinforcing a unified corporate culture.
RETROVISION | Manchester | Industry: Retail
Sales Manager (July 2017 – September 2018)
Achieved outstanding sales performance by surpassing previous years' results and expanding account growth. Successfully sold products to four major retailers and secured placements in over 30 stores, demonstrating a strong track record of driving revenue and market penetration.
SUSTRANS | Manchester | Industry: Charity
Regional Manager (April 2013 – July 2017)
Exceeded performance targets consistently and led the top-performing team responsible for generating £250,000 in annual billing, showcasing strong leadership skills and a results-oriented approach.
CAPITA EDUCATION | Manchester & London | Industry: Education
Teacher (September 2011 – April 2013)
Established rapport with individuals across all levels and backgrounds through clear and engaging communication, consistently leaving a positive and professional impression.
