Mitiksha Bhanderi

A highly motivated Business administration graduate accustomed to working under pressure and using own initiative. I am looking to further my career in a challenging and exciting role, as it will give me the opportunity to achieve my full potential and developed new skills. I am driven by a passion to learn and to broaden my understanding of the world. I take myself to be a determined person who likes to be challenged and gains achievement through success.

Groceries Online Shopper - Sainsbury's Plc, London - London

(2012-05)

• Always achieving Sainsburys goals and objectives by interacting with customers and colleagues.
• Ensures customers orders are accurately followed and confirmed through Sainsburys Online database system within the required timescale.
• Responsible for choosing the best alternatives if the requested products are not available in store.
• Assists the Online Drivers to load the customers shopping onto the delivery vehicle.
• Demonstrates high quality relationship management through teamwork and excellent communication skills.
• Attends colleague's daily meeting to discuss the store and the groceries online department sales and operational performance.

Receptionist - Essential Beauty, London - London

(2012-02 - 2012-03)

Bachelor's Degree in Business Administration - Business Administration - Herriot – Watt University/ West London College (2009-08 - 2010-07)

Advance Diploma in Travel, Tourism and Hospitality - Travel, Tourism and Hospitality - Association of Business Executives, Kenya (2009-01 - 2009-06)

Advance Diploma in Business Management - Business Management - Association of Business Executives, Kenya (2007-07 - 2008-12)

Diploma in Business Administration - Business Administration - Association of Business Executives, Kenya (2006-06 - 2007-06)

Certificate in Business Administration - Business Administration - Association of Business Executives, Kenya (2005-06 - 2005-12)

Certificate in Information Technology - Information Technology - Association of Business Executives, Kenya (2004-12 - 2005-02)