Mitrofan Florin

Unix Linux system administrator versatile, reliable and efficient with 9+ years experience specializing in Linux/Windows servers, Apache/LAMP, Mysql/Mariadb databases, bash/perl/php programming source code analyst, networking configuration (hardware/software) technician. Professional, creative, flexible with proven analytical skills, excellent communication skills. Able to provide employers with profesional administrative support.

Adept at researching and crafting special solutions for a wide variety of technical problems and critical situations both hardware and software,in several fields: computers, automation, electronics (PCB manufacture,repair,modify,upgrade) and mechanics (auto.moto,bike).

Experience includes managing sensitive materials and providing after-hours support for clients.

IT Systems Admin - Custom Interconnect Limited - SP103JL, Andover, United Kingdom

(2018-07)

• Provisioning and deploying hardware and software for employees.
• Proactive maintenance, upgrades and monitoring of hardware/software/printers/switches/internet connection.
• Fault diagnosis and alerts monitoring of servers, network switches, routers and printers.
• The installation, configuration, operation, provisioning and maintenance of hardware, software and related infrastructure.
• Performing backup and on demand restore for any files/folders needed.
• Installing new and rebuilding existing servers, as well as configuring hardware, peripherals, storage.
• Participatig in R&D activities to enable continuing innovation within the infrastructure.

Systems Administrator - GoDaddy - SL14PF, Slough, United Kingdom

(2017-04 - 2018-07)

• Provisioning and deploying hardware and software solutions for our managed customers using Puppet and Cobbler.
• Proactive maintenance, upgrades and monitoring of shared hosting and dedicated systems.
• Responding to queries and requests from customers regarding their solutions.
• Fault diagnosis and alerts monitoring of servers, network switches, routers via nagios.
• The installation, configuration, operation, provisioning and maintenance of our client's hardware, software and related infrastructure.
• Running the IT helpdesk including assigning and resolving support tickets.
• Installing new and rebuilding existing servers, as well as configuring hardware, peripherals, storage.
• To participate in research and development activities to enable continuing innovation within the infrastructure.
• Performing daily backup operations to the appropriate media and cloud solutions.
• Responsible for implementing, maintaining, monitoring and managing all aspects of the infrastructure including Clients, Virtual Servers (Hyper-V,Xen, Virtuozo), Local and Wide Area Networks, Switches, Routers, Security and associated applications.
• Striving towards a 100% uptime for all services.
• Working with the other team members to resolve any issues in a timely manner.
• Making recommendations for new systems to enhance our current infrastructure.

Junior System Administrator - Paragon Internet Group Ltd - SL14PF, Slough, United Kingdom

(2017-03 - 2017-04)

• Provisioning and deploying hardware and software solutions for our managed customers using Puppet and Cobbler.
• Proactive maintenance, upgrades and monitoring of shared hosting and dedicated systems.
• Responding to queries and requests from customers regarding their solutions.
• Fault diagnosis and alerts monitoring of servers, network switches, routers via nagios.
• The installation, configuration, operation, provisioning and maintenance of our client's hardware, software and related infrastructure.
• Running the IT helpdesk including assigning and resolving support tickets.
• Installing new and rebuilding existing servers, as well as configuring hardware, peripherals, storage.
• To participate in research and development activities to enable continuing innovation within the infrastructure.
• Performing daily backup operations to the appropriate media and cloud solutions.
• Responsible for implementing, maintaining, monitoring and managing all aspects of the infrastructure including Clients, Virtual Servers (Hyper-V,Xen, Virtuozo), Local and Wide Area Networks, Switches, Routers, Security and associated applications.
• Striving towards a 100% uptime for all services.
• Working with the other team members to resolve any issues in a timely manner.
• Making recommendations for new systems to enhance our current infrastructure.

System Administrator Technical Support - QTS Data Centers - 300 Satellite Blvd NW Suwanee, GA 30024

(2007-09 - 2017-02)

• Providing operational support in response to monitoring alerts and solving incidents.
• Delivering customer-focused support through phone calls and ticket-based communications.
• Performing scheduled system maintenance activities including hardware and software upgrades.
• Software and application patching.
• Complete data backup and restore tasks on tape and disk based backup platforms.
• Working closely with team mates to troubleshoot complex customer issues and document solutions.
• Managing assigned tickets to ensure SLA compliance and customer satisfaction.

Linux System Administrator - Server surgeon

(2011-09 - 2011-12)

Technical support / server administration / events monitoring / network technician / systems technician. This job offered me the posibility to gain new skills and develop experience in leveraging the Linux operating system to control permissions, process text data, perform multiple tasks with shell scripts as well as build, manage and fine tune Linux platforms. I have become proficient in diagnosing and correcting booting and configuration issues, ensuring optimal resource allocation and availability, as well troubleshooting real-world problems.

Also I have gained the ability to automate tasks and improve productivity in UNIX operating system environment. In addition, my expertise is in writing reusable, robust shell scripts to extend the user environment and automate complex administrative tasks.

• 24/7 system administration
• 24/7 monitoring of server and services with 10 minute live response time
• Linux Server Hardening
• 24/7 immediate emergency ticket response
• Custom made website, application monitoring, security updates

Unix Linux System Administrator - Cloud Access

(2010-05 - 2010-07)

Tech support / Server administration / Events monitoring / Systems technician. Examine UNIX/Linux systems administration and network support. In addition to network technology and specialized server environments, my role was to administrate different types of servers.

Server types include: file servers, database servers, software and application servers, web servers (Internet, Intranet, Extranet), and name / directory servers. Also installation and configuration options, performance issues, bottlenecks, and tuning, electronic mail, and network printers.

CaTV Technician - DIGI - Vaslui County, Romania

(2005-08 - 2007-08)

Cable tv/ internet/ land-line phone network maintenance/inventory/install/deprovision technician. Phone technical support. Fyber optics maintenance/installation technician. Satelite dish equipment sales representative.

Tech support call center for a major telecommunications carrier and a satellite television services provider. In this job role, I demonstrated the ability to solve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of up to 60 calls per day.

I have worked thru various job roles in this company which are mentioned at the beginning of the description.

High School - Computer and Information Sciences and Support Services - "Emil Racovita" Highschool (1997 - 2001)