Senior D365 Developer at BDO LLC (2024-12 – 2025-03)
- Led key initiatives within Project CTO to optimise corporate tax processes, resulting in improved operational efficiency and reduced reporting timelines.
- Contributed to Project TOP2, focusing on tax structure optimisation strategies to effectively lower the organisation's effective tax rate.
- Streamlined client and project onboarding workflows (NCNP, ECNP, ECEP) within the corporate tax function using the TOP2 & CTO platform.
- Implemented automation solutions to enhance data accuracy and reduce manual intervention in compliance and reporting processes.
- Ensured consistent alignment with international tax regulations, bolstering regulatory compliance and audit readiness.
Technical Team Lead at Auxilium Services (2024-03 – 2024-10)
- Coordinated cross-functional teams across departments to streamline project workflows and adopted industry best practices, resulting in a 20% improvement in solution delivery efficiency and enhanced client satisfaction.
- Spearheaded the functional implementation of a Payroll Generation System for over 300 employees, ensuring accurate and timely salary processing and compliance with local regulations.
- Led the digital transformation of employee and client onboarding processes, reducing manual effort by 40% and cutting onboarding time from 7 days to 3 days through automation via Microsoft Power Platform.
- Customised and extended Microsoft Dynamics 365 Sales and Customer Service modules to meet unique business requirements, contributing to a 15% increase in sales team productivity and a 25% boost in customer service response times.
Senior Product Consultant at EPM Partners (2024-05 – 2024-07)
- Directed the overhaul and optimisation of Microsoft Dynamics 365 CRM systems, employing advanced client-side scripting and configuration to enhance usability and system performance.
- Implemented strategic improvements that resulted in a 40% increase in user adoption and significantly enhanced overall productivity across business units.
- Championed the integration of modern, scalable solutions and adhered to Microsoft-recommended best practices to ensure high availability, maintainability, and system responsiveness.
- Led efforts to refine the user interface and streamline core business processes, which improved task completion speed and contributed to a 20% reduction in operational bottlenecks.
Product Consultant at EPM Partners (2022-01 – 2024-04)
- Translated functional requirements into scalable technical solutions for 15+ clients across various industries, contributing to a 40% increase in client satisfaction and a 25% reduction in average project delivery timelines.
- Developed and deployed custom enhancements within Microsoft Dynamics 365 CRM using client-side scripting (JavaScript), improving user experience and interface responsiveness.
- Collaborated with stakeholders to refine business processes and configure CRM modules to support tailored workflows, improving operational alignment and reducing manual interventions.
Senior Software Consultant at Cognitive Convergence (2020-03 – 2022-01)
- Designed and implemented a seamless integration solution between HubSpot CRM sales data and account details with Microsoft Dynamics 365 Business Central Sales Invoices and Bank Accounts, leveraging Zapier and Business Central REST API, resulting in a 30% reduction in manual data entry and processing time.
- Streamlined financial data synchronisation by automating invoice and account record updates, significantly reducing errors and enhancing cross-system consistency.
- Created and deployed an efficient integration between 7Pace Time Entries and Dynamics 365 Project Operations Time Entries, mapping relevant Bookable Resource Tasks using Power Automate Flows, which led to a 20% improvement in time tracking accuracy and billing precision.
