DSE Assessor (2022-09 – Present)
DSE Assessor with over 10 years of experience conducting Display Screen Equipment (DSE) assessments. Successfully completed hundreds of workstation assessments over the years, providing ergonomic recommendations, identifying workplace risks, and helping employees maintain safe and comfortable working environments. Experienced in assessing office-based, remote, and hybrid workstations, ensuring compliance with health and safety requirements.
Operations, Business and Finance Manager at Joint Security and Resilience Centre (JSaRC), Home Office, Homeland Security Group (HSG) (2022-09 – Present)
Within this role responsible for all operational management and governance for the JSaRC.
- Identify, recommend and implement operational improvements
- Manage the co-ordination and completion of various directorate submissions
- Management, tracking, communication and co-ordination of tactical team risk registers for the Directorate
- Provision of estates and facilities management support within the Directorate
- Set up and maintenance of equipment asset register within the Directorate
- Gap analysis for compliance and governance processes
- Management and co-ordination of business continuity plans
- Lead and co-ordinate the implementation of PHE Health and Safety Policy
- Deputise for the Senior Business Operations Manager
- Line management of administrative staff and management of administrative functions to meet the needs of the Directorate
- Lead the coordination of training, development and recruitment activity across the Directorate
- Support and contribute towards the development and planning around annual staff survey
- Management of annual budget setting review, coordinating the various budget setting activities
- Lead on regular budget monitoring in liaison with the Finance Business Partner
- Provide operational oversight of Directorate's budget, capital spending and staffing costs throughout the year, working with the Finance Business Partner
- Undertake procurement activity in liaison with Procurement Professionals
- Support the senior management team to plan, implement and coordinate delivery of training and development programme for the Directorate
- Co-ordinate recruitment activity for the directorate working with recruitment, HR and Finance teams
- Provide induction support for new staff into the Directorate or Centre
- Provision of various business support responsibilities, including monitoring budgets and procurement tasks
Operations Manager at Joint Security and Resilience Centre (JSaRC) (2019-05 – 2022-09)
As the Operations Manager at JSaRC, responsible for managing and maintaining several key commercial relationships to ensure the continued effective operation of the Centre's Cambridge HQ.
- Deliver required governance controls through the coordination of both the HMG and Sector advisory boards and provide secretariat for the Ministerial Security and Resilience Growth Partnership (SRGP)
- Assist in the day to day management of the Centre's Innovative Collaborative Environment (ICE)
- Contribute as required to JSaRC's wider external engagement with the security sector, including participation in external boards and meetings, supporting colleagues in the joint response team on delivery projects and contributing to sector events and exhibitions
- Work with DSU (Home Office Departmental Security Unit) in relation to security clearances and building passes
- Support various requests in relation to onboarding staff, contractors and secondees
- Create and manage Induction Materials (onboard and off board)
- Provision of ad hoc training and the creation of simple training materials
Staff Officer at Joint Security and Resilience Centre (JSaRC) (2019-05 – 2022-09)
Provided a full range of administration support to the Director
Executive Officer - Admin Team Manager (2013-05 – 2017-10)
- Lead and co-ordinate detained interview scheme with internal and external colleagues in order promote and increase voluntary departures
- Prioritise and allocate cases for removal and provide accurate statistical returns to senior managers
- Management and development of team including performance and absences
- Produce and manage the Admin Operations monthly reporting pack
- Monitor and analyse performance against service standards, and provision of deep dives into Emergency Travel Documents (ETD) Performance
- Presentation of findings to the Senior Operating Officer & Return Logistics to facilitate decision making
- Attendance and participation at Business support and Admin Monthly Meetings to improve the service to challenge ETD and admin Operations on areas of performance
- Active contribution to Local Support Data meetings and assistance in the transition of data matching between CRS & CID
- Liaison with the Performance Reporting and Analysis Unit, NRC Solihull, Home Office colleagues and other members of the analytical community to ensure consistency and reliability of data
Executive Officer - Case Worker (2012-05 – 2013-05)
- Provision of support and administration in order to deliver a highly effective Travel Desk
- Delivery and implementation of improvements to processes and case work
- Development of spreadsheets to track voluntary departures and to analyse potential areas for improvement
Operational at Job Centre Plus (2002-12 – 2012-05)
Overall, role was to provide high quality case and specialist project work in order to meet the Centre's goals.
