Mohammed Asim

A reliable and disciplined individual with extensive experience in customer-facing, safety-critical and fast-paced operational roles. Ability to work in a team and independently using my own initiative. I possess excellent communication skills which allows me to interact with both colleagues and customers from all backgrounds and cultures.

Coach Driver - Bouden Travel Ltd - UK

(2024-07)

• Transporting passengers across UK – ensuring comfort, punctuality & positive experience
• Daily safety checks - maintaining vehicle reliability and preventing potential issues before journeys
• Handling complaints - resolving issues calmly and professionally to maintain customer satisfaction
• Completing logs & tachographs - ensuring full legal compliance and accurate record keeping
• Working with operations teams - supporting smooth scheduling and efficient service delivery

Coach Driver - National Express - UK

(2022-09 - 2024-07)

• Transporting passengers across UK – ensuring comfort, punctuality & positive experience
• Ticket/ID checking - maintaining security, accuracy, and a smooth boarding process
• Managing delays & complaints - communicating clearly with passengers and resolving issues to maintain customer satisfaction
• Safety compliance - adhering strictly to company and legal regulations to protect passengers and uphold service standards

Courier Driver - MA 24/7 Couriers

(2021-02 - 2022-08)

• Nationwide parcel delivery - ensuring timely and secure deliveries to maintain client satisfaction and service standards
• Route planning - optimising efficiency to meet tight schedules and reduce delays
• Delivery logs & documentation - maintaining accurate records to ensure compliance and smooth operations
• Customer issue resolution - handling queries or concerns promptly to protect client relationships and company reputation
• Vehicle checks - carrying out routine inspections to ensure safety, reliability, and uninterrupted service

Production Operative - Jaguar Land Rover

(2012-08 - 2021-01)

• Working to strict deadlines - ensuring production schedules were met without compromising quality
• Following procedures & safety rules - maintaining a safe working environment and consistent manufacturing standards
• Quality checks - identifying and preventing defects to uphold brand reputation and product excellence
• Documentation - accurately recording production data to support compliance and traceability
• Team-based production targets - collaborating effectively to achieve efficiency goals and maintain workflow continuity

Retail Assistant - Cartridge World

(2008-07 - 2012-08)

• Customer service - delivering a friendly and positive shopping experience
• Transactions - handling payments accurately and efficiently
• Stock handling - maintaining product availability and organisation
• Deliveries - processing incoming stock quickly to keep the store running smoothly
• Store organisation - ensuring a clean, well-presented retail environment

GCSEs - Washwood Heath Academy (2002-09 - 2007-07)