Coach Driver - Bouden Travel Ltd - UK
(2024-07)
- Transporting passengers across UK – ensuring comfort, punctuality & positive experience
- Daily safety checks - maintaining vehicle reliability and preventing potential issues before journeys
- Handling complaints - resolving issues calmly and professionally to maintain customer satisfaction
- Completing logs & tachographs - ensuring full legal compliance and accurate record keeping
- Working with operations teams - supporting smooth scheduling and efficient service delivery
Coach Driver - National Express - UK
(2022-09 - 2024-07)
- Transporting passengers across UK – ensuring comfort, punctuality & positive experience
- Ticket/ID checking - maintaining security, accuracy, and a smooth boarding process
- Managing delays & complaints - communicating clearly with passengers and resolving issues to maintain customer satisfaction
- Safety compliance - adhering strictly to company and legal regulations to protect passengers and uphold service standards
Courier Driver - MA 24/7 Couriers
(2021-02 - 2022-08)
- Nationwide parcel delivery - ensuring timely and secure deliveries to maintain client satisfaction and service standards
- Route planning - optimising efficiency to meet tight schedules and reduce delays
- Delivery logs & documentation - maintaining accurate records to ensure compliance and smooth operations
- Customer issue resolution - handling queries or concerns promptly to protect client relationships and company reputation
- Vehicle checks - carrying out routine inspections to ensure safety, reliability, and uninterrupted service
Production Operative - Jaguar Land Rover
(2012-08 - 2021-01)
- Working to strict deadlines - ensuring production schedules were met without compromising quality
- Following procedures & safety rules - maintaining a safe working environment and consistent manufacturing standards
- Quality checks - identifying and preventing defects to uphold brand reputation and product excellence
- Documentation - accurately recording production data to support compliance and traceability
- Team-based production targets - collaborating effectively to achieve efficiency goals and maintain workflow continuity
Retail Assistant - Cartridge World
(2008-07 - 2012-08)
- Customer service - delivering a friendly and positive shopping experience
- Transactions - handling payments accurately and efficiently
- Stock handling - maintaining product availability and organisation
- Deliveries - processing incoming stock quickly to keep the store running smoothly
- Store organisation - ensuring a clean, well-presented retail environment
