Change Manager
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Change Delivery Manager with a proven track record of leading change and driving operational transformation projects within the Capital/O2 Partnership. I focus on delivering structure, well governed change, working closely with stakeholders at all levels to ensure new processes and systems land smoothly. My approach is practical, clear and people focused, helping people understand what‘s changing and why. l’m known for resolving issues quickly, keeping delivery on track and embedding continuous improvement across fast paced environments.
Change Management professional with 7 years’ experience delivering organisational transformation, improving processes, and guiding teams through change with clarity and confidence. Strong in stakeholder engagement, business analysis, and translating strategy into practical, people‑focused solutions. Known for building trusted relationships, simplifying complexity, and driving sustainable improvements. Currently exploring roles in Change, PMO or a Project Coordinator role.
Change Manager - 7 years Capital Plc
BA (Hons) Business Administration – 2:2
Key subjects included Economics, Management Accounting, Company & Employment Law, and Human Resources, providing a strong foundation in organisational behaviour, commercial decision‑making, and business operations.
Capita Plc - CoPilot GenAI Training (2025)
Completed 12 structured training sessions and GenAI learning modules, developing practical capability in AI‑assisted analysis, documentation, and productivity enhancement.
Capita Plc - APM Project Management Course (2020–2022)
Expanded knowledge in project planning, risk management, and stakeholder engagement.
Evolve Project Management – Capita Plc 2020)
Strengthened delivery discipline, documentation standards, and operational governance.
Prince2 Foundation (Axelos, 2017)
Formal grounding in structured project management, governance, and delivery frameworks.
