DUTY MANAGER - Corporal Security
(2022)
- Conducted welfare visits across various sites throughout London, ensuring the wellbeing of staff members.
- Verified staff identification and SIA badges to ensure compliance with company and industry requirements.
- Conducted patrols, including site lock-up and unlock procedures, as part of keyholding responsibilities.
- Arranged staff shifts through scheduling and resolve operational queries on behalf of contract managers.
TRANSPORTER - Total Security Services
(2019 - 2022)
- Responsible for the transportation and deployment of security officers across the region
- Provided site cover when required, particularly during staff shortages, ensuring operational continuity and reliability.
PATROL OFFICER & ENFORCEMENT OFFICER - Charter security
(2013 - 2019)
- Safeguarded public welfare while working closely alongside and supporting the police, continuously providing excellent customer service.
- Dealt with all sites under supervision by LBN (New Vic College, Newham Town Hall, Library etc.) for intruder and burglar alarms.
- Armed and disarmed alarms.
- Patrolled the warden for Newham Council.
PROJECT MANAGER - Amani Messton
(2010 - 2013)
- Successfully developed and launched a feedback form that improved feedback and recommendations.
- Implemented Agile project management methodologies, contributing to a 37% increase in project delivery speed.
- Facilitated communication between technical and non-technical stakeholders to improve project understanding and alignment.
- Enhanced project tracking and reduced project overruns by employing Tableau to visualize project timelines and resources.
DATA ANALYST - City Jobcentre Plus
(1998 - 2010)
- Assisted users in understanding and improving work trends using Tableau to create visually engaging dashboards.
- Used Python to automate routine data processing tasks saving an estimated 20 hours of manual work per week.
- Improved service quality via a SAS-based advanced data model that identified key factors affecting customer satisfaction.
