Property Administration - Cherry Kent ltd
(2023-09)
- Management of tenancy agreement, property files, compliance documents with accuracy and attention to detail.
- Liaising with stakeholders, coordinating property maintenance schedules, ensuring timely completion of task.
- Handling enquires from tenants, Landlords and contractors via email, phone and in person.
- Processing invoices, payments, maintaining financial records using Excel and use CRM software.
- Provide administration and office duties for the team and property managers including preparing reports, assisting HR.
Admissions Officer (Paid Voluntary) - London South Bank University
(2020-08 - 2020-10)
- Assisted the admissions team with day to day clerical support, including enrolling students/data entry, filing, scanning, printing documentation.
- Managed the shared inboxes, responded to student queries by email, phone calls and live chat.
- Processed the undergraduate and post graduate application using student records system (SITS), Using other programmes such as Moodle.
- Creating ID cards for the students, taking their picture, and uploading onto the system.
Sales Assistant/Stock Team - NEXT
(2019-10 - 2020-01)
- Working as a team in a fast paced environment.
- Scanning and tagging items, putting them in correct place, maintained stock records.
- Using with software devices such as scanners to scan the items so it shows up onto the store system.
- Providing decent quality customer service on the shop floor by being polite and handling enquires in a professional manner.
- Assisting manager with administration duties such as taking phone calls, using Excel for data entry.
Supervisor, Crew Member - Indigo restaurant
(2017 - 2018)
- Developed multi tasking skill by taking orders in person from customers, on the phone while using the computer system.
- Serving in a busy 90 seat restaurant, able to work under pressure during busy hours.
- Processed transactions accurately, demonstrating reliability, able to handle cash payments and card.
- Able have to conversations with consumers, give recommendations, ask about any allergies before taking any orders.
Marketing Assistant - Spice Fusion restaurant
(2014 - 2017)
- Managing social media accounts, editing pictures and videos using programmes such as Adobe Express, using attention to detail skill so the post can look professional and engaging.
- Conducting market research, tracking competitors and trends in the local area.
- Assisting with the development and implementation of campaigns.
- Developed Administrative skills by doing tasks such as managing email marketing, updating CRM system, assisting HR department.
Sales Assistant - Maypole Project
(2013 - 2013)
- Encourage customers to play raffle so the money from that goes to the charity
- Developed confidence and able to work through pressure even if the customer is upset, able to remain calm and polite.
