Mohammed Shafiq
Car Sales
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About
Proficient in practical and customer focused skills- Can work equally well alone and as well as a team. Meet deadlines on time and work in both a team environment as well as using my own initiative. Always looking to develop and learn new skills and welcomes a challenge. Willing to undertake further training and is flexible in my working hours. An organised individual, with plenty of initiative and a genuine desire to contribute to the ongoing success of any role.
Experience
Car Sales - The Car Corner - Car Sales
(2021-01 - 2022-12)
- Deliver customer service, answer phones and attend car auctions
- Welcome customers to the dealership, determine their transportation needs, and match them with appropriate new or used vehicles.
- Exhibit vehicle features, technology, and benefits. Conduct and accompany customers on test drives.
- Negotiate sale prices, trade-in values for older vehicles, and present add-ons like warranties, service plans, and financing
- Complete purchase contracts, verify insurance documents, and ensure vehicles undergo pre-delivery inspections.
Owner - Off Licence
(2017-01 - 2021-12)
- Recruit, train, and schedule staff, ensuring every employee is fully trained on age-verification, till operations, and health & safety.
- Monitor staff performance, manage shift rotas, and foster a customer-friendly store environment
- Manage alarm systems, CCTV networks, and safe deposits to protect against theft and ensure staff safety
- Oversee store security, implement marketing and display strategies, and ensure the shop remains clean, safe, and welcoming.
- Ensure staff maintain rigorous records of all incidents, including the refusal of sales to intoxicated or under-aged customers
Warehouse Operative - Argos/Littlewoods
(2016-01 - 2017-12)
- Unloading delivery vehicles, checking goods for damage, and organizing stock in the correct warehouse locations.
- Picking & Packing: Selecting specified items from warehouse shelves, packing them securely, and applying labels for shipping.
- Monitoring stock levels and updating computerized Warehouse Management Systems (WMS) or using hand-held scanners
- Keeping the workspace clear of hazards, following safe manual handling techniques, and reporting any unsafe equipment.
- Moving goods to loading bays and organizing them onto transport vehicles for delivery
Education
Systems and Tech
Process Training
Health & Safety Compliance
Access Control
Surveillance & Monitoring
Incident Response & Reporting
Conflict Resolution / De-escalation
