Mohammed Shafiq

Proficient in practical and customer focused skills- Can work equally well alone and as well as a team. Meet deadlines on time and work in both a team environment as well as using my own initiative. Always looking to develop and learn new skills and welcomes a challenge. Willing to undertake further training and is flexible in my working hours. An organised individual, with plenty of initiative and a genuine desire to contribute to the ongoing success of any role.

Car Sales - The Car Corner - Car Sales

(2021-01 - 2022-12)

• Deliver customer service, answer phones and attend car auctions
• Welcome customers to the dealership, determine their transportation needs, and match them with appropriate new or used vehicles.
• Exhibit vehicle features, technology, and benefits. Conduct and accompany customers on test drives.
• Negotiate sale prices, trade-in values for older vehicles, and present add-ons like warranties, service plans, and financing
• Complete purchase contracts, verify insurance documents, and ensure vehicles undergo pre-delivery inspections.

Owner - Off Licence

(2017-01 - 2021-12)

• Recruit, train, and schedule staff, ensuring every employee is fully trained on age-verification, till operations, and health & safety.
• Monitor staff performance, manage shift rotas, and foster a customer-friendly store environment
• Manage alarm systems, CCTV networks, and safe deposits to protect against theft and ensure staff safety
• Oversee store security, implement marketing and display strategies, and ensure the shop remains clean, safe, and welcoming.
• Ensure staff maintain rigorous records of all incidents, including the refusal of sales to intoxicated or under-aged customers

Warehouse Operative - Argos/Littlewoods

(2016-01 - 2017-12)

• Unloading delivery vehicles, checking goods for damage, and organizing stock in the correct warehouse locations.
• Picking & Packing: Selecting specified items from warehouse shelves, packing them securely, and applying labels for shipping.
• Monitoring stock levels and updating computerized Warehouse Management Systems (WMS) or using hand-held scanners
• Keeping the workspace clear of hazards, following safe manual handling techniques, and reporting any unsafe equipment.
• Moving goods to loading bays and organizing them onto transport vehicles for delivery

Systems and Tech

Process Training

Health & Safety Compliance

Access Control

Surveillance & Monitoring

Incident Response & Reporting

Conflict Resolution / De-escalation