Coach Driver - Tates Coaches - Luton
(2023-12)
- Drive nationwide rail-replacement services, maintaining 100% on-time performance for high-volume passenger transfers.
- Conduct rigorous pre- and post-trip vehicle inspections, identifying and reporting defects to prevent breakdowns.
- Optimise route planning in collaboration with operations team, reducing delays by 15% on key corridors.
- Collaborates with team for optimal route planning, enhancing service delivery.
Bus driver - The Greenbus company
(2022-03 - 2023-11)
- Ensured passenger safety and comfort, driving over 10,000 miles without incident.
- Executed pre-shift vehicle inspections, reporting issues promptly to maintain operational standards.
- Facilitated seamless fare transactions, managing diverse payment methods efficiently.
- Collaborated with engineering team to address vehicle faults, minimizing service disruptions.
- Fostered a welcoming environment for passengers, ensuring their journey was enjoyable and stress-free.
- Monitored passenger behavior and feedback to identify service enhancements, leading to noticeable improvements in customer satisfaction.
Loft Insulation Fitter - Energy Saving Group - Birmingham
(2021-09 - 2022-01)
- Surveyed domestic properties to determine insulation type/volume in line with Part L Building Regulations.
- Loaded vehicles, transported materials and installed loft insulation, pipe lagging and tank jackets to PAS 2030 standards.
- Maintained 100% site cleanliness and client safety, receiving zero complaints across 120+ installations.
Bus Driver - National Express - West Midlands
(2014-03 - 2021-09)
- Delivered safe, comfortable journeys for 500,000+ passengers on local and airport express routes.
- Issued full range of tickets (contactless, Android/Apple Pay, cash), achieving daily cash-up accuracy >99.5%.
- Performed daily DVSA-compliant vehicle checks, reporting faults via electronic defect system and coordinating rapid repairs.
- Consistently ranked in top 10% of drivers for customer service scores (internal mystery shopper audits).
Kitchen porter/waiter - Fargo's food factory
(2012-04 - 2012-08)
- Giving customer orders out to the kitchen
- Preparing customer meals to company standard
- Ensuring all work area is clean and tidy
- Helping unload delivery van
Sales Assistant - Right Price Discount Store
(2011-01 - 2012-03)
- Operate till and handle financial transactions
- Merchandise and replenish stock as directed
- Maintain a high level of product knowledge of all merchandise in the area to be able to give advice and make recommendations.
- Assist with deliveries and stock handling as directed
- Greet and assist customers with any queries
- Making phone calls to order stock
Board Member - Saltley Stallions
(2007 - 2010)
Voluntary work engaging with local youth and encouraging them participate in sports and community events.
