Analyst – AI/LLM Practice (CFTE) at Innodata (2026-05 – Present)
- Designed, tested, and optimized prompts for image editing, object identification, and reasoning tasks while validating LLM outputs for accuracy, relevance, consistency, and instruction adherence.
- Evaluated conversational AI and speech models through multi-turn interactions, analyzing outputs, identifying validation issues, and improving dataset quality through annotation of naturalness, emotional expression, pacing, accent, and audio quality.
Research Analyst at Turing, USA (2024-09 – 2026-04)
- Collaborated on Generative AI projects for Apple, Amazon, and Meta to evaluate and improve Large Language Models (LLMs) using Reinforcement Learning from Human Feedback (RLHF).
- Designed, tested, and refined prompts for reasoning and instruction-following tasks, improving response quality, factual accuracy, and adherence to project guidelines.
- Evaluated AI-generated responses using Retrieval-Augmented Generation (RAG), assessing factual accuracy, relevance, completeness, consistency, and identifying hallucinations or response gaps.
- Maintained Excel-based performance dashboards to track annotation progress, submission status, quality scores, corrections, failures, SOP updates, and key challenges, enabling effective quality monitoring and reporting.
Freelance Prompt Writer at TELUS International (2024-05 – 2024-06)
- Created and refined prompts for image-captioning, aptitude, and mathematical reasoning tasks to support the training and evaluation of Large Language Models (LLMs) while ensuring alignment with project quality standards.
- Tested and optimized prompt effectiveness by analyzing AI-generated outputs, iterating prompt designs, and documenting improvements to enhance response accuracy, consistency, and model performance.
Customer Support Engineer at Cognizant Technology Solutions, Noida (2022-01 – 2024-04)
- Managed incident documentation, communicated technical updates to stakeholders, and contributed to process improvements by documenting operational procedures and adapting to evolving business requirements.
