Mollie Armstrong

Managed daily workload independently while adhering to organisational procedures and service standards, demonstrating reliability and accountability. Prioritised tasks to meet time-sensitive deadlines, evidencing strong planning and time management skills. Communicated effectively with management and colleagues to coordinate workloads and maintain operational efficiency. Maintained high attention to detail and compliance with standards, supporting consistency and quality assurance.

Room Attendant at The Invernairne (2025-04 – 2025-08)

• Managed daily workload independently while adhering to organisational procedures and service standards, demonstrating reliability and accountability.
• Prioritised tasks to meet time-sensitive deadlines, evidencing strong planning and time management skills.
• Communicated effectively with management and colleagues to coordinate workloads and maintain operational efficiency.
• Maintained high attention to detail and compliance with standards, supporting consistency and quality assurance.

Bartender/ Team Member at The Ivy Lodge (2024-08 – 2024-12)

• Delivered professional, people-focused service, strengthening communication, relationship-building, and interpersonal skills.
• Handled transactions and customer information accurately, demonstrating attention to detail and awareness of confidentiality.
• Worked collaboratively within a team to support smooth day-to-day operations in a fast-paced environment.
• Adapted quickly to changing demands and procedures, demonstrating flexibility and resilience.

Food and Beverage Assistant/ Housekeeper at Crerar Hotels (2022-07 – 2023-09)

• Delivered professional, people-focused service, strengthening communication, relationship-building, and interpersonal skills.
• Handled transactions and customer information accurately, demonstrating attention to detail and awareness of confidentiality.
• Worked collaboratively within a team to support smooth day-to-day operations in a fast-paced environment.
• Adapted quickly to changing demands and procedures, demonstrating flexibility and resilience.

Master of Arts (Non-Honours) in Education studies – University of Aberdeen (2023-09 – 2026-07)