Molly Burge

I am a reliable, hardworking, and enthusiastic individual with four years of experience in customer service and three years of experience as a Level 3 Early Years Practitioner. Throughout my career, I have developed excellent communication, teamwork, and organisational skills while working in fast-paced environments. My previous roles as a waitress and pizza shop phone handler strengthened my ability to provide great customer service, handle enquiries professionally, and work efficiently under pressure.

In my current role within a nursery, I have gained valuable experience supporting children's learning and development, building positive relationships with families, and working collaboratively as part of a team. I am eager to continue developing my skills and make a positive contribution to any workplace.

level 3 Early years practitioner - The Chase Nursery - Clacton

(2022-09)

I am a compassionate and dedicated level 3 early years practitioner with a strong passion for supporting children's learning, development and wellbeing. I have created positive relationships with children, parents and colleagues. Throughout my role as an early years practitioner I have gained multiple qualifications such as safeguarding level 2, first aid level 2, food hygiene level 2 and FGM level 2.

phone handler - Family pizza - Clacton

(2020-01 - 2023-02)

I have an excellent telephone manner and great customer service skills, with the ability to communicate confidently and professionally with customers. I was able to handle multiple tasks efficiently while ensuring every customer receives friendly, prompt, and attentive service. I am reliable, organised, and committed to creating a positive experience for every customer.

waitress - The three jays - Clacton

(2018-01 - 2019-02)

During my time as a waitress, I developed excellent communication and customer service skills by interacting with a wide range of customers. I learned to handle customer queries and complaints professionally, remaining calm and courteous while finding effective solutions. This role also strengthened my teamwork, time management, and ability to work efficiently in a fast-paced environment.

A Level - childcare - CCA SIXTH (2021-09 - 2023-04)