Molly Dickinson

A personable and commercially minded Account Manager with over five years' experience managing NHS accounts, building long-term client relationships and delivering exceptional customer service. Highly organised, target-driven and confident communicating with stakeholders at all levels. Following seven months of travelling and volunteering across Asia, I am excited to bring fresh perspectives, adaptability and enthusiasm to my next professional opportunity.

Career Break – Travelling & Volunteering Across Asia (2025-01 – 2026-06)

Spent seven months travelling independently across Asia while volunteering in hostels and surf shops. This experience strengthened confidence, adaptability and communication skills while working with people from a wide range of cultures and backgrounds.

• Welcoming guests
• Supporting day-to-day hostel operations
• Assisting with events
• Customer service
• Helping with general business operations

NHS Sales Account Manager at Banner Evo Group (2019-01 – 2025-01)

• Managed a portfolio of NHS Trusts across the Midlands and NHS Supply Chain accounts
• Built and maintained strong relationships with key stakeholders, ensuring excellent customer satisfaction
• Identified sales opportunities and contributed to business growth across existing accounts
• Managed customer queries, complaints, deliveries and invoice issues from start to resolution
• Worked closely with internal departments including transport, warehouse and inventory to ensure seamless service delivery
• Achieving performance targets while managing a busy and varied workload

Sales Assistant at Damart

Bartender at The Hop Saltaire / SALT Beer Factory

Administrative Assistant at ISAACS Accountants

Sales Assistant at Topman

Level 3 Diploma in Business Administration – City & Guilds

Level 2 Diploma in Business Studies – Leeds City College

GCSEs in 9 GCSEs (A–C), including English and Mathematics – Bingley Grammar School