Water Resources Planner
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A highly motivated and hardworking individual seeking a full-time role to continue development within the workplace and gather skills and life lessons in a working environment. A very enthusiastic and friendly individual with good communication skills that enables talking to new people with confidence and ease. Clear minded, with a methodical approach to working, an eagerness to learn and develop personal and professional skills in a practical setting.
Water Resources Planner - SES Water - Redhill
(2026-06)
Currently working as a Water Resources Planner supporting the planning and installation of water resource projects to ensure a reliable and sustainable water supply. Role involves working closely with engineers and fellow department members to coordinate projects for specific areas with internal and external water meters, analyzing water resource data, and ensuring planned works are delivered efficiently and in line with regulatory requirements.
Technical Administrator - NRT Group - Banstead
(2025-08 - 2026-06)
Worked for 10 months as a Technical Administrator, made redundant due to a downturn in business. Role involved liaising with electrical engineers to ensure completion of their work and necessary safety certifications on behalf of customers. Used previous office environment experience to bring focus and attentiveness to contract requirements. Maintained constant communication with team members and managers to check work and process certificates in a timely and accurate standard.
Receptionist - Cushman & Wakefield - Kirkgate Epsom
(2025-04 - 2025-04)
Worked for a temporary one-week assignment as a receptionist. Responsible for front desk duties including greeting visitors, answering phone calls, and handling general enquiries. Maintained a professional and welcoming reception area, scheduled appointments, and provided administrative support to staff. Ensured visitors adhered to health and safety procedures following onsite induction and received full training for the role.
Junior New Business Sales Support Officer - Deutsche Leasing - Redhill
(2024-01 - 2024-11)
Worked for 11 months supporting the sales team in securing new business opportunities. Used previous knowledge of sales, customer support and administrative responsibilities. Learned the importance of client communication and relationship management as well as being involved in cross-department coordination, sales reporting and analysis, and assisting in lead qualification to identify potential clients.
Gained new perspective on the corporate finance side of the retail world while ensuring the sales process ran smoothly and efficiently.
Store Supervisor / Optical Assistant - Specsavers - Banstead
(2021-08 - 2023-12)
Worked for 2 years starting as an Optical Assistant and progressing to Store Supervisor for the Banstead branch, starting at age 21 and finishing at 23. Learned about customer service, sales, ongoing support and how understanding the customer is key. High attention to detail required as purchases are necessities for patients as customers.
Supervisor position, better understood how a business works by setting strategies and incentives for team to succeed and accomplish better customer service scores. Reduced store's waiting times while keeping customer satisfaction high by communicating delays throughout the day. Consulted customers over phone regarding appointment bookings for eye tests, collection appointments, complaint handling, upselling and medical triage.
Various Departments - Dunelm - Croydon
(2016-07 - 2021-06)
Worked for five years starting at age 16 and finishing at 21. Trained in different departments including customer service, tills, made to measure, and warehouse.
GCSE - Hayes School
Level 2 - Creative Media - Croydon College
Foundation Diploma - Art and Design (UAL) - Croydon College