Monica Delle

I am a compassionate healthcare professional with almost five years' hands-on experience supporting young adults with autism, learning disabilities, challenging behaviours, complex needs and associated medical conditions. I am experienced in person-centred care, safeguarding, wellbeing monitoring, care plans, accurate documentation, escalation of concerns and multidisciplinary working. I hold a Master of Public Health and BSc in Health Services Administration.

Seeking to transition into maternity care and develop clinical competencies through structured training, supporting women, babies and families under the direction of midwives.

Senior Support Worker / Team Leader at Marcus and Marcus Ltd (2021-09 – Present)

• Provide person-centred care to young adults with autism, learning disabilities, challenging behaviours, complex needs and medical conditions, promoting dignity, independence, safety and wellbeing.
• Support personal care, daily living, nutrition and hydration needs while following individual care plans, risk assessments and organisational procedures.
• Monitor physical, emotional and behavioural wellbeing; recognise changes in presentation and promptly escalate concerns to appropriate professionals.
• Work collaboratively with colleagues, families and healthcare professionals to maintain continuity of care and respond to changing needs.
• Maintain accurate, timely and confidential care records, handovers and incident/concern reports in line with information governance requirements.
• Apply safeguarding procedures, professional boundaries and confidentiality when supporting vulnerable individuals.
• Manage challenging situations calmly and safely, using appropriate de-escalation and person-centred approaches while prioritising wellbeing.
• Maintain safe, clean environments; report hazards, equipment concerns and risks promptly and participate in mandatory training, supervision and development.
• Recognise professional limitations and seek guidance when a task or situation falls outside my competence.

Deputy Head of Administration at Ghana Health Service

Earlier roles developed strong transferable skills in professional communication, administration, confidentiality, accurate record-keeping, and working within structured procedures.

Administrative Secretary at CARE International

Earlier roles developed strong transferable skills in professional communication, administration, confidentiality, accurate record-keeping, and working within structured procedures.

Teller at Capital Bank

Earlier roles developed strong transferable skills in professional communication, administration, confidentiality, accurate record-keeping, and working within structured procedures.

Master of Public Health in Public Health – Tsinghua University (2024)

BSc in Health Services Administration – University of Ghana Business School (2015)