Monika Monu
Sales Professional with Master's degree in Business Management
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About
Commercially minded and results-driven Sales Professional holding a Master's degree in Business Management from BPP University, London. Combines 2 years of hands-on retail and customer service experience at K,S Supermarket with advanced strategic, analytical, and business planning skills. Proven track record in till operations, upselling, and conflict resolution, with a strong ability to drive customer loyalty and store revenue.
Seeking to leverage business acumen and frontline sales experience in a competitive sales or management role.
Experience
Customer Service Assistant & Cashier at K,S Supermarket (Present)
2 Years Experience
- Delivered welcoming service to hundreds of shoppers daily, assisting with product queries and resolving customer complaints efficiently.
- Operated POS till systems with high speed and precision, processing cash, card, and digital transactions during high-volume hours.
- Reconciled till registers at shift changes with high numerical accuracy and zero cash discrepancies.
- Actively recommended promotional items and add-on deals at checkout to support daily store sales targets.
- Maintained clean, organized, and well-stocked aisles and till displays to optimize customer visual engagement and experience.
Education
MSc in Business Management – BPP University, London (2026)
