Monjur Uddin

Property management professional with experience managing residential properties since 2019 and a Level 5 Diploma in Property Management and Development. Experienced in tenancy administration, property inspections, repairs coordination and liaison with landlords, tenants and local councils. Brings a practical approach to resolving problems, handling complaints and maintaining accurate records. Seeking to apply these skills in a housing role delivering a reliable service to residents.

Director and Property Manager - Maryam Property Services Ltd

(2019)

• Manage a residential property portfolio, responding to tenant and landlord enquiries and coordinating day-to-day property matters.
• Source tenants and carry out referencing and affordability checks.
• Arrange tenancy agreements, right-to-rent checks and deposit administration, and process tenancy renewals.
• Conduct property inspections, produce reports and arrange repairs, maintenance and refurbishment works.
• Monitor property documentation, including EPCs, gas safety and electrical certificates, and arrange updates when required.
• Liaise with local councils on property licensing, local authority requirements and tenant and landlord sourcing.
• Handle complaints from tenants and landlords professionally, working to resolve concerns.
• Maintain property records and filing systems, including tenancy documentation and notices.
• Check properties against applicable health, safety and fire safety requirements and arrange necessary works.

HGV Class 2 Driver - Carzam

(2020-10 - 2022-05)

• Acted as a main customer contact for an online vehicle retailer, providing a professional and reassuring handover experience.
• Produced personalised vehicle handover videos, explained vehicle features and answered customer enquiries.
• Handled customer complaints and worked to find practical solutions.
• Supported customers with vehicle registration, vehicle tax and collections at the depot.
• Coordinated bodywork, alloy wheel and mechanical repairs, and completed pre-delivery inspections to check company standards.
• Filed vehicle documentation in line with GDPR requirements and supported the organisation of more than 1,000 vehicles at the depot.

Apprentice Vehicle Technician - Halfords Autocentre

(2013-02 - 2015-07)

Handled customer enquiries and complaints, maintained records and repair reports, and followed health and safety procedures. Developed practical fault-finding and problem-solving skills.

Director’s Personal Secretary - Quantitative Science Solutions Ltd

(2012 - 2013)

Provided administrative support to the director, arranged meetings and travel, prepared for conferences and took minutes. Managed schedules and competing priorities under pressure.

Level 5 Diploma - Property Management and Development

English Functional Skills Levels 1 and 2

Certificate - Employability and Personal Development - City & Guilds

Level 2 Diploma - Light Vehicle Maintenance and Repair Competence - IMIAL