Looking to transition into a customer service or administration career
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After building a successful career in hospitality, I am looking to bring my customer service, organisation and people skills into an administration or customer service role. I enjoy working with people, solving problems and keeping things organised, and I'm often praised for being friendly, approachable and calm under pressure. I'm keen to learn, pick up new skills and build a long term career in an office based environment.
Senior Chef de Partie / Junior Sous Chef - The Parkway Hotel & Spa
(2026-02)
Help with the day-to-day running of a busy kitchen, including organising tasks, supporting colleagues and keeping service running smoothly. This role involves prioritising work, communicating clearly with the team and maintaining high standards during busy periods.
Senior Chef de Partie - Blue Diamond Garden Centres
(2025-09 - 2026-02)
Worked in a busy customer-focused setting, supporting daily service, stock organisation and general kitchen operations. Developed strong teamwork and organisation skills while helping maintain a smooth and reliable service.
Senior Sous Chef - The Open Hearth
(2025-04 - 2025-08)
Supported the running of the kitchen team by helping organise daily tasks, guide colleagues and keep operations moving during busy services. Built confidence in leading others, solving problems and adapting quickly when priorities changed.
Chef - Lounges
(2024-02 - 2025-02)
Worked as part of a larger team in a fast-paced restaurant environment, helping deliver consistent service while managing competing priorities. This role helped strengthen time management, communication and the ability to stay calm under pressure.
Chef - The Parkway Hotel & Spa
(2022-07 - 2023-11)
Worked across different areas of the kitchen in a busy hotel environment, building strong teamwork, reliability and attention to detail. Gained experience working to deadlines while keeping standards consistent.
Sales Assistant - Evans Cycles
(2021-05 - 2022-03)
Provided friendly customer service in a retail environment, helping customers with enquiries, purchases and general advice. Supported stock management, kept the shop floor organised and built confidence communicating with different customers both in person and over the phone.
Pizza Chef - The Bush Inn
(2021-10 - 2022-07)
Prepared customer orders accurately and efficiently while keeping the work area clean and organised. Worked closely with colleagues to support smooth day-to-day service.
Chef - Dirty Gnocchi
(2021-04 - 2021-06)
Supported food preparation and service as part of a small team, gaining early experience of working in a busy environment and following set procedures.
Professional Cookery - Cookery - Coleg Gwent, Crosskeys (2021-09 - 2022-07)
A Levels - Welsh Baccalaureate, Chemistry, Biology, Physics, Forensic Science - Coleg Gwent, Cwmbran (2019-09 - 2021-07)
GCSE - English - Coleg Gwent, Pontypool (2020)
