Morgan Grant
Hard working, motivated and reliable individual looking to pursue a new career
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About
I am hard working, motivated and reliable individual looking to pursue a new career. I am a fast learner, a good listener and I'm always eager to learn new things and update my knowledge. I work very well under any pressure and I have a flexible approach to different working practices whilst providing exceptional customer service.
I have been highly praised on my 'calm presence' in high pressure circumstances and my congenial personality has helped me thrive in busy performance-related environments. I enjoy working as part of a team but I have also demonstrated equal capacity to work alone with the minimal supervision whilst maintaining concentration in less busier periods.
Experience
Team Member - KFC (UK) - Eastbourne
(2021-11 - 2024-07)
At KFC I was a team member. My responsibilities were to make and prepare guest orders with accuracy and efficiency. I provided a top-notch guest experience that includes friendly interactions, hot & fresh meals with a commitment to speed and accuracy. I contributed to the overall positive and collaborative environment. I handled cash, cleaned and maintained food safety.
- Confidence in approaching and dealing with diverse groups of people
- Approachable and friendly manner
- Effective communication skills
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team
- Provided exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour
- Multitasking
Retail Stock Counter - RAS
(2021-07 - 2024-06)
This was a night shift job which entailed going to stores such as Tescos and Primark's receiving and counting stock items, recording data manually or using a computer. I was also packing and unpacking items to be stocked on shelves in stockrooms, warehouses or storage yards.
- Maintains a clean, neat, and member-ready area
- Promptly unloads trucks and deliveries
- Sorts and stocks products on shelves and in the backroom
- Assists fellow associates as needed throughout the store
- Maintains an accurate log sheet of daily moves, scanning inventory, and counting accurately
- Engages with vendors and drivers with a positive attitude
- Scanning and sorting incoming and outgoing stock
- Receiving, stocking, and stacking
- Pulling, packing, and loading
- Thorough attention to detail
- Ability to work well with suppliers, customers and other team members
- Active listening skills
- Organisation and time management skills
Park assistant - Knockhatch Adventure Park
(2018-06 - 2020-08)
This job entailed making sure rides and attractions are working in order, carrying out safety checks, assisting customers, providing information and answering questions and enforcing park rules.
- Delivered a high level of customer service, being open and approachable
- Interacted with customers
- Had good knowledge of the park visiting attractions and was able to relay to customers
- Polite and respectful at all times
- Was able to communicate and work well as a team to create a positive environment
- Assisted in maintaining the cleanliness and appearance of the park and farm
Education
GCSE - Mathematics - East Sussex downs college (2019-09 - 2021-06)
GCSE - Combined science - Sussex downs college (2019-09 - 2021-06)
Level 1 - Plumbing - Sussex downs college (2019-09 - 2021-06)
GCSE - English - East Sussex College Group (2018-09 - 2019-06)
GCSE - Physical Education - St Catherine's college (2018-09 - 2019-06)