Steward - Crystal Palace FC
(2026-02)
- Served as a primary point of contact for guests, warmly welcoming spectators and delivering high-quality, attentive customer service throughout match days.
- Proactively answered queries, provided clear directions, and assisted guests with entry requirements, including efficient ticket scanning.
- Balanced a friendly, approachable demeanour with a strong commitment to spectator safety, ensuring a secure and enjoyable environment through vigilant health, safety, and risk monitoring.
Steward - Crowd Masters - London
(2025-02)
- Delivered premium guest services and crowd management across high-profile London entertainment and sports venues, including the O2 Arena, Wembley Arena, and London Stadium.
- Enhanced the visitor experience by offering polite, helpful guidance, resolving attendee inquiries, and managing entry points with a welcoming attitude.
- Collaborated with diverse teams to ensure large-scale events ran smoothly, prioritising both guest satisfaction and crowd safety.
Handyman - Freelance - London
(2024-01)
- Managed a independent client base, focusing on delivering high-quality workmanship paired with clear, friendly communication and excellent customer care.
- Listened closely to client needs, provided tailored solutions, and ensured complete satisfaction with every project.
Barback/Kitchen Porter - Coyote Ugly Camden
(2022-11 - 2023-01)
- Supported a fast-paced hospitality team to ensure a seamless, high-energy experience for venue guests.
- Anticipated front-of-house needs by maintaining a pristine, fully stocked bar and kitchen environment, directly contributing to quick service and customer satisfaction.
Barback/Kitchen Porter - The Lion and Unicorn London
(2022-07 - 2022-11)
- Maintained high standards of cleanliness and organisation behind the scenes to assist bar and floor staff in delivering efficient customer service.
- Contributed to a welcoming pub atmosphere by ensuring the team had the inventory and clean environment needed to look after guests smoothly.
Bartender - Gabetos Cuban Bar Camden
(2022-01 - 2022-07)
- Provided engaging, high-energy customer service, welcoming guests with a friendly attitude and preparing quality beverages in a busy bar setting.
- Built rapport with customers, handled cash and digital transactions accurately, and maintained a clean, inviting bar area to maximize guest enjoyment.
Barback - Blues Kitchen Camden
(2021-01 - 2022-01)
- Played an essential role in a bustling live-music venue by keeping bars stocked and organized, allowing bartenders to focus heavily on fast, friendly guest interaction.
- Responded quickly to team and customer requests to ensure a clean, safe, and vibrant hospitality environment.
