Sales Assistant - SELECT CONVENIENCE - Congleton, United Kingdom
(2025-10)
- Operate the till under supervision of my father and provide friendly, helpful customer service, developing strong communication and interpersonal skills.
- Work efficiently during busy periods, remaining calm under pressure while ensuring customers are served promptly and have a positive experience.
- Restock shelves and maintain an organised shop floor, ensuring products are available and presented neatly.
- Receive and organise deliveries, safely carrying and storing boxes, including handling delicate items such as glass products.
- Organise stock in the back of the shop so that it can be easily accessed when replenishing shelves.
- Manage parcel collections and drop-offs, assisting customers with any issues and helping resolve situations where they may not have the correct information.
- Developed problem-solving skills and the ability to remain professional and patient when dealing with difficult or frustrated customers.
- Maintained cleanliness by cleaning floors and carpet during closing times
Video Editor - Self-Employed - Congleton, United Kingdom
(2024-01)
- Independently provided video editing services for clients, producing both long-form and short-form gaming content.
- Researched current video trends and analysed what types of content were attracting viewers to help create engaging videos.
- Communicated with clients to understand their requirements and ensure the final product met their expectations.
- Responded positively to feedback and made revisions when necessary to improve the final product.
- Developed strong patience, creativity and attention to detail while managing work independently and meeting client expectations.
Basketball Coach - Basketball Coaching Service - Congleton, United Kingdom
(2024-10 - 2025-01)
- Coached groups of children aged 13–15, working with groups of 10 or more players at a time.
- Developed strong communication and leadership skills by encouraging players to cooperate and work effectively as a team.
- Planned and organised basketball drills to help players develop their skills and improve their performance.
- Adapted coaching to individual players by identifying their strengths and areas for improvement.
- Developed strong attention to detail and awareness by observing players and making decisions in a fast-paced environment.
- Built patience and confidence when working with young people and managing different personalities within a team.
Volunteer - MENCAP - Congleton, United Kingdom
School Work Experience
- Organised and sorted items, placing clothing neatly on racks and other products on shelves.
- Worked effectively as part of a team, communicating and cooperating with other volunteers.
- Developed confidence in working with different people and contributing to a positive team environment.
- Took responsibility for completing tasks efficiently and keeping the work area organised.