Mubasshir Ahmed

I am a motivated and detail-oriented individual with a solid foundation in accounting, having completed a Level 3 Digital Accountancy qualification covering Bookkeeping, VAT, Payroll, and Accounts Assistant duties. My training included hands-on use of Sage50, Sage Payroll, Xero, and QuickBooks, giving me confidence with modern finance systems. I have experience in data entry, reconciliations, purchase ledger tasks, and preparing basic financial reports, helping me develop strong accuracy, organisation, and analytical skills.

I am now ready to begin my accounting career, continue studying professional qualifications alongside work, and grow within a supportive finance team while building a long-term future in the industry.

Finance Technician - City of Wolverhampton Council

(2024-05 - 2026-03)

• Calculated and processed Housing Benefit overpayments to clients in line with council policies and procedures.
• Reviewed customer accounts, payments, and balances to identify and resolve discrepancies.
• Issued letters and financial correspondence regarding overpayments and repayment plans.
• Processed payments and helped recover outstanding balances across council services.
• Maintained accurate financial records using multiple databases and computer systems.
• Handled sensitive customer queries professionally with strong attention to detail and numeracy skills.

IT Support Technician - Eurofins Wolverhampton

(2023-02 - 2024-04)

• Provided technical support to clients and colleagues.
• Monitored and investigated network issues; managed user accounts.
• Installed and configured servers, switches, routers, and other devices.
• Responded to onboarding queries via ticket desk and inbox.
• Set up laptops and phones for new employees.
• Trained new clients using the company portal.

Assistant Manager - Bengal Relish, Willenhall

(2014-01 - 2023-02)

• Handled cash management, tills, and end-of-day reporting.
• Assisted in managing daily restaurant operations and staff performance.
• Delivered excellent customer service and resolved customer issues efficiently.
• Supported staff training, scheduling, and shift management.
• Maintain high standards of hygiene, food safety, and service quality.

Level 3 Digital Accountancy - Bookkeeping, VAT, Payroll & Accounts Assistant - Netcom Training (2026-05)

Level 3 - Business & Management - Grace Academy Darlaston (2016)

Level 3 - ICT - Grace Academy Darlaston (2016)

Level 3 - Additional Language - Grace Academy Darlaston (2016)

GCSE - Mathematics - Grace Academy Darlaston (2014)

GCSE - English Language - Grace Academy Darlaston (2014)

GCSE - English Literature - Grace Academy Darlaston (2014)

GCSE - Double Science - Grace Academy Darlaston (2014)

GCSE - Sports - Grace Academy Darlaston (2014)