Mufaro Chimedza

Organized and professional individual with qualifications in International Supply Chain Management, an Executive Certificate in Diplomacy, Protocol, Etiquette and Personal Branding and a Certificate in Veterinary Technology. Brings excellent communication skills, strong attention to detail and a solid foundation in business operations and executive support. Skilled in managing schedules, handling confidential documentation and coordinating daily tasks with efficiency and discretion.

Committed to delivering high-quality service in fast paced environments while maintaining professionalism and trust.

Retail Marketing Officer at Satguru Travel Eastgate (2025-09 – Present)

Promoted retail travel packages and coordinated marketing campaigns in a travel retail environment.

• Promoted retail travel packages, generating increase in customer inquiries within the first month.
• Coordinated in-store marketing campaigns, ensuring consistent brand visibility and improving client engagement.
• Supported the sales team with targeted promotions and client follow-ups, contributing to faster conversion of leads into bookings.

Veterinary Nurse at Greencroft Veterinary Surgery (2025-04 – 2025-06)

Supported surgical procedures and maintained medical records in a veterinary clinic.

• Supported 20+ surgical procedures through anaesthesia monitoring, aseptic maintenance and surgical assistance, contributing to a 100% success rate with no intraoperative incidents.
• Maintained precise medical records and stock inventories, ensuring full compliance with clinic standards and reducing supply shortages.
• Collaborated with a veterinary team to streamline workflows, enhancing service efficiency and reducing patient waiting times.

Hostess and Chef at Ciao Bella (2023-09 – 2024-04)

Provided customer service and meal preparation in a fast-paced hospitality environment.

• Delivered high-quality customer service in a fast-paced hospitality environment.
• Managed multiple tasks including meal preparation, table service and customer queries, achieving 100% timely service completion.
• Collaborated with a team of 6 staff members to ensure smooth daily operations and efficient workflow.
• Adapted to changing responsibilities and customer needs, improving operational efficiency.

Bachelor of Commerce in International Supply Chain Management (Procurement) – IMM Graduate School (2022 – 2025)

Executive Certificate in Diplomacy, Protocol, Etiquette and Professional Branding – Zimbabwe Institute of Diplomacy (2025 – 2025)

National Certificate in Veterinary Technology – Harare Institute of Public Health (2024 – 2025)

A'Level Passes in General – Monte Cassino Girls High School (2020 – 2021)

O'Level Passes in General – Makumbe RCZ High School (2016 – 2019)