Muhammad Khan

A dynamic and results-oriented Sales Manager with a distinguished 20-year career at Currys PLC. Currently managing a flagship-level £13M turnover store and leading a high-performing team of 40 staff. Expert in driving multi-million pound revenue growth, operational efficiency, and exceptional customer service. A natural leader who progressed from a part-time associate to senior management through a relentless focus on targets, staff development, and performance under pressure.

Sales and Operational Manager - Currys

(2020-09)

• Direct oversight of a £13 million annual turnover store, ensuring all daily routines and safety protocols are executed flawlessly.
• Lead and inspire a team of 40 colleagues, fostering a culture of high performance and collaborative success.
• Drive the store to consistently meet and exceed sales and service targets through strategic floor management and real-time coaching.
• Effectively manage high-pressure situations, seasonal peaks (Black Friday/Peak), and complex customer resolutions.

Team Leader - Currys

(2011-03 - 2020-09)

Promoted to lead store floor operations, bridging the gap between front-line staff and senior management.

• Mentored junior colleagues to improve their sales techniques and product knowledge.
• Monitored real-time KPIs to ensure the store remained on track for daily and weekly targets.

Sales Assistant - Currys

(2006-10 - 2011-03)

Started as a part-time associate and quickly transitioned to full-time based on high sales performance. Developed a deep understanding of consumer electronics and customer psychology.

Diploma - Computing Science - North Trafford College (2008-09)