Muhammad Omar

Qualified and learner-focused ESOL and adult education tutor with experience supporting diverse adult learners in English, Health and Social Care, and Business and Management. Holds a Level 5 Teaching English as a Foreign Language (TEFL) qualification, completed in August 2026, together with the Level 3 Award in Education and Training and CAVA assessor qualification. Skilled in planning inclusive and differentiated lessons, developing learners' speaking, listening, reading and writing skills, tracking progress, and providing clear and constructive feedback.

Multilingual in English and Urdu, with basic Arabic, and committed to helping learners build confidence for everyday life, further study and employment.

ESOL & Health and Social Care - Tutor / Assessor - Crescent College - Birmingham, United Kingdom

(2024-01)

• Deliver ESOL sessions to adult learners from diverse linguistic, cultural and educational backgrounds.
• Plan learner-centred and differentiated lessons that develop speaking, listening, reading and writing skills at an appropriate pace.
• Support learners with practical vocabulary, grammar, pronunciation, reading comprehension and written communication for everyday life, education and employment.
• Use clear explanations, guided practice and individual support to build confidence, participation and learner independence.
• Assess learning, monitor progress and provide constructive written and verbal feedback, while maintaining accurate attendance and assessment records.
• Create an inclusive and respectful learning environment and promote safeguarding, equality, diversity and professional conduct.
• Also deliver Level 3 Health and Social Care sessions and assess assignments and portfolios against qualification requirements.

Business and Management - Tutor / Assessor - Pathway Group - United Kingdom

(2025-02)

• Deliver engaging sessions to diverse adult learner groups, promoting confidence, participation and independent learning.
• Develop tailored learning resources and provide individual support according to learner needs.
• Assess assignments, give constructive feedback and maintain accurate progress and attendance records.

Corporate Account Manager - Eton Institute FZ LLC - Dubai, United Arab Emirates

(2017 - 2023)

• Built and maintained relationships with educational institutions and corporate clients in a multicultural language-training environment.
• Identified client needs, proposed tailored learning solutions and handled enquiries professionally and sensitively.
• Managed records, reporting, renewals and service delivery while working collaboratively with colleagues and stakeholders.

Administrative Assistant - Eton Institute FZ LLC - Dubai, United Arab Emirates

(2013 - 2017)

• Coordinated schedules, meetings and training arrangements, prepared reports and responded to customer enquiries.
• Supported workshops, training sessions and events while maintaining organised and confidential records.

Travel Coordinator / Airport Representative - AeroTech Aviation - Dubai

(2011 - 2013)

Reception Manager - City View Hotel - London

(2006 - 2008)

Banking Consultant - ABN AMRO Bank and Standard Chartered Bank - Lahore

(2005 - 2006)

Postgraduate Diploma - Business Management - CECOS London College (2006 - 2007)

Bachelor of Business Administration - Finance - University of Management & Technology (2002 - 2005)