Muhammed Rajak

Motivated and results-driven individual with strong experience in customer service, business operations, and fast-paced environments. Skilled in building customer relationships, driving sales, and managing daily operations. Proven ability to work towards targets, lead teams, and deliver high-quality service. Entrepreneurial mindset with hands-on experience running a successful takeaway business. Keen to further develop a career in sales with a focus on performance and customer satisfaction.

Business Director - JoJos Pit Stop LTD - Pelsall

(2026-01)

• Own and manage daily operations of a fast-paced takeaway business
• Drive sales through customer service, upselling, and promotions
• Manage staff, scheduling, and performance to maintain efficiency
• Handle customer interactions, resolving issues and ensuring satisfaction
• Oversee stock, finances, and business performance

Warehouse Operative - APC Warehouse - Cannock

(2025-11 - 2026-01)

• Consistently met performance targets in a high-volume environment
• Maintained accuracy while working to tight deadlines
• Followed structured processes and contributed to team efficiency

Warehouse Operative - TJX Europe - Walsall

(2025-09 - 2025-11)

• Worked efficiently to meet daily productivity targets
• Supported team performance and maintained high stock accuracy

Chef / Operations Lead - Mi Amor Breakfast - Hanley

(2022-04 - 2025-09)

• Led day-to-day operations and supported team members during busy periods
• Delivered excellent customer service under pressure
• Managed time and priorities effectively in a fast-paced environment

Customer Service Lead / Dessert Chef - Finesse Desserts - Walsall

(2018-04 - 2020-09)

• Provided friendly, professional service to a diverse customer base
• Handled customer queries and resolved issues effectively

BSc (Hons) - Social Care and Criminology - University of Wolverhampton A Levels - Joseph Leckie Academy (2018 - 2020)

GCSEs - Joseph Leckie Academy