Muna Hoshey

A hardworking, honest individual with great organizational skills. Second-year LLB Law Student at City, University of London with a strong interest in international law and commercial law. Experienced in customer service and tutoring roles with recent work exposure to legal practice at Goodwin Procter LLP. Highly motivated to thrive in an innovative, friendly workspace that will allow me to adapt and gain more experience.

GCSE English Literature Tutor at Best Tutors (2024-08 – Present)

As an English Literature teacher, I am responsible for the progress of students, which is measured through both written and verbal feedback on assignments and exams, responsible for learning and teaching unfamiliar information in high pressure situations. This has allowed me to strengthen communication skills and time management skills, as well as achieve goals in a timely fashion, according to a deadline.

Exam Invigilator at UCL Guidant Global (2025-05 – Present)

• Maintained strict examination protocols and procedures to ensure a fair and secure testing environment, testing time efficiency and organisational skills.
• Assisted with setup and post-exam procedures including collection of papers and maintaining proper documentation.
• Monitored exam halls attentively, addressing irregularities and ensuring compliance with all regulations.

Customer Service Assistant at Silver Rose Graduation (2026-06 – 2026-06)

• Provided customer service support to graduates and their families during graduation events.
• Assisted with photography coordination and event logistics.
• Maintained a professional and friendly approach while working in a fast-paced environment.
• Handled customer enquiries efficiently and ensured positive customer experiences.

Merchandise Assistant - BST Festival at National Merchandise (2025-06 – 2025-02)

Worked as a merchandise assistant for National Merchandise testing mathematical abilities daily in high pressure situations.

• Tackled long queues efficiently whilst remaining clear communication with both customers and coworkers to ensure an excellent guest experience.

Hostess at Blues Kitchen (2024-04 – 2024-06)

Worked as a hostess, who was responsible for ensuring that the highest level of service was provided to all guests as they walked through the door, improving my communication skills.

• Responsible for overseeing table bookings to optimise the restaurant capacity as well as taking reservations over the telephone daily, whilst building a rapport with regular customers, testing levels of organisation and communication.

Nursery Classroom Assistant at Bessemer Grange Primary School (2023-07 – 2023-07)

• Supported early years staff in delivering engaging and age-appropriate learning activities.
• Helped manage classroom routines, including mealtimes, play sessions, and quiet time.
• Encouraged language development and social interaction through storytelling, games, and one-on-one engagement.
• Maintained a safe and nurturing environment by supervising children and assisting with behaviour management.
• Observed teaching methods and contributed to classroom displays and creative tasks.

Front of House / Waitress at Zizzi's (2022 – 2023)

• Worked as a waitress who had daily interactions with members of the public thus constantly improving my communication skills.
• Tackled difficult situations in time cautious conditions, constantly testing my efficiency and widening my capabilities.
• Worked with a widely diverse team to expand general knowledge as well as using communication in aim to support each other in maintaining a time efficient restaurant, serving a majority of corporate workers.

Representative at REACH Mental Health Programme (2022 – 2022)

• Worked as a representative and maintained regular correspondence with the researchers to ensure that an impact was made. This improved my teamwork, communication, and leadership skills.
• Learnt to work in a professional setting with students my age.
• Improved my public speaking skills, and positively represented a community.

Legal Intern / Volunteer at Refugee Advice & Casework Service (RACS) (2025-06 – 2025-07)

• Assisted solicitors and caseworkers with legal research and case preparation.
• Developed practical understanding of migration, refugee, and human rights law.
• Supported refugee and asylum seeker matters through administrative and legal support tasks.
• Observed client-focused legal practice and strengthened professional communication skills.

Legal Work Experience Placement at Goodwin Procter LLP (2025-08-05 – 2025-08-07)

Completed a 3-day legal work experience placement. Shadowed solicitors in the Life Sciences and Technology Department.

• Gained legal insight in other departments through asking questions to widen my knowledge.

Bachelor of Laws (LLB Law) in Law – City, University of London (2024-09 – 2027-06)

Undergraduate degree in Bachelor of Laws (LLB Law) – University of Technology Sydney (UTS)

A-Levels in Sociology, Psychology, English Literature – The Charter School (2022-09 – 2024-06)

GCSEs in Multiple subjects – The Charter School (2017-09 – 2022-06)