Mursheda Khanum

Friendly, enthusiastic, and reliable university student seeking a Sales Associate position. Experienced in customer-facing environments through retail volunteering and work experience, with strong communication, teamwork, and organisational skills. Passionate about delivering excellent customer service, building positive relationships with customers, and creating an enjoyable shopping experience.

Confident working in busy environments, maintaining high standards, and supporting the smooth day-to-day operation of a store.

Trainee Dispenser - Boots - Perry Barr

(2026-05 - 2026-06)

Work Placement

• Assisted pharmacy staff with dispensing prescriptions under supervision.
• Developed an understanding of prescription processing, medicine supply, and dispensing procedures.
• Communicated professionally with patients, pharmacists, and other members of the pharmacy team.
• Demonstrated attention to detail when handling prescription information.
• Supported stock organisation and helped maintain a safe, clean, and efficient pharmacy environment.
• Observed the importance of following pharmacy procedures and professional standards to ensure patient safety.

Volunteer Shop Assistant - British Heart Foundation

(2023-11 - 2024-02)

• Delivered excellent customer service to shoppers and donors in a busy charity retail environment.
• Built positive relationships with customers through friendly and approachable communication.
• Sorted, prepared, and organised donated stock for display and sale.
• Updated product pricing and labels to reflect promotions and offers.
• Maintained attractive shop displays and high presentation standards throughout the store.
• Replenished stock and supported the smooth operation of the shop floor.
• Worked collaboratively with colleagues to create a welcoming shopping experience.

Master of Pharmacy - pharmacy - Aston University (2025 - 2029)

A Levels and GCSEs - Broadway academy (2018 - 2025)