Musa WaMsa

Senior IT Infrastructure and Systems Engineer with 20+ years of progressive experience across enterprise infrastructure, networking, Windows Server, cybersecurity, cloud technologies, virtualization and systems integration. Hands-on experience designing, implementing, troubleshooting and supporting IT environments, including Cisco networking, Active Directory, Group Policy, DNS, DHCP, VLANs, routing, switching, VPNs and network security. CCNA and CompTIA Security+ certified, with additional AWS, Microsoft Azure, Google Cloud and Microsoft Windows Server training.

Combines practical engineering capability with customer-facing presales and solution architecture experience spanning requirements gathering, site surveys, technical design, BOQ development, implementation, testing, commissioning, documentation and support.

Presales Engineer / Solutions Architect – Security Division at AMIRAN COMMUNICATIONS LTD. (2014-06 – Present)

• Lead technical requirements gathering, solution scoping, site surveys and solution architecture for enterprise technology and security projects.
• Prepare technical proposals, tender responses, specifications, BOQs, architecture documentation and client presentations.
• Translate customer requirements into practical infrastructure, networking, cybersecurity and integrated technology solutions.
• Coordinate sales, engineering, service and implementation teams through design, procurement, implementation, testing, commissioning and support.
• Develop demonstrations and proof-of-concept environments and provide technical presentations and training.
• Prepare designs incorporating servers, storage, networking, workstations, UPS systems and supporting infrastructure.
• Support enterprise IP-based systems where CCTV, access control and other platforms depend on reliable network infrastructure.
• Participate in vendor engagement, technical evaluations, solution costing and procurement activities.

Service Engineer at AMIRAN COMMUNICATIONS LTD. (2011-04 – 2014-06)

• Installed, configured, maintained and troubleshot CCTV, access control, structured cabling, network-connected security systems and ICT infrastructure.
• Conducted site surveys, supported technical designs and coordinated field implementation activities.
• Supported IP cameras, access control systems and communications infrastructure over enterprise networks.
• Provided technical supervision, preventive maintenance, corrective maintenance, troubleshooting and user training.
• Managed structured cabling projects for voice, data and surveillance networks.

IT / Telecommunication Engineer at SERVTEL COMMUNICATIONS LTD. (2004-09 – 2011-04)

• Installed, configured and supported servers and workstations, including Windows Server and email environments.
• Administered LAN infrastructure, user accounts, permissions, backups, network services and performance monitoring.
• Managed the Mombasa branch IT environment of approximately 40 workstations and two servers, including a domain controller/mail server and file/backup server.
• Installed and configured network devices, wireless LAN infrastructure, network printers and computer hardware/software.
• Implemented and troubleshot LAN/WAN connectivity, switching, routing and IP network services.
• Supported Microsoft Exchange Server, enterprise workstations/servers, PABX systems and IP network cameras.

Data Analyst / IT Attachment at KENYA PORTS AUTHORITY (2003-04 – 2003-06)

• Maintained and troubleshot LAN resources and supported computer hardware/software troubleshooting.
• Collected and entered operational data for analysis within the Merchant Shipping Superintendents Department.

Diploma in Computer and Networks Engineering – Mombasa Polytechnic, Department of Electrical & Electronics Engineering (2001-05 – 2003-06)

Kenya Certificate of Secondary Education (KCSE) – Changamwe Secondary School (1996 – 2000)