Musammat Halima Begum

I'm a very hard working person. I'm always be delighted as my work

Team Member at

Peppers City Takeout, Lozells, Birmingham, West Midlands

 Online Order Picker

 Customer Service

Store supervisor April 2023- May 2023

Rajmahal Sweet and Grill, Lozells, Birmingham, West Midlands

 Customer Service

 Overseeing employees

 Leading my team with passion

 Daily checking and making list of product availability

 Delivering excellent customer service to the customers in the store

 Pursuing good communication with customers and employees

 Order picker

Shift Supervisor August 2022 – April 2023

Logistics Limited Under Gazi Sincere Service, Sylhet, Bangladesh

 Promoted from original sales advisor position to shift supervisor where I was responsible for overseeing daily company operations and employee performance during shifts.

 Involved handling a variety of different tasks, from assisting customers to conducting employee reviews to restocking merchandise or supplies.

 Assigned tasks to employees ensuring that all sales and operations run smoothly, in addition to responding to customer inquiries and complaints, balancing drawers and accounts and the end of each shift, and reporting to management with any ongoing issues or problems.

 Provide emotional and physiological support

 Support with feeding and drinking

 Collecting samples for medical diagnosis (Urine, Stool, and Sputum).

June/2019 - July/2022

International Master Of Business Administration

Birmingham City University, Class Of 2022

Bachelor of Business Administration (BBA), Accounting, Madan, Mohan College, Sylhet, Bangladesh,

Class of 2018

Higher Secondary Certificate, Sylhet Ideal College, Business Studies, Result: 4.90

Sylhet, Bangladesh, Class of 2013

Secondary School Certificate(Humanities)

JafrabadDipakkhik High School, Class of 2011