Musarrat Abbas

I am a polite and professional person who possesses excellent communication skills allowing me to build strong relationships with all stakeholders, delivering excellent customer service. I am experienced in troubleshooting any customer concerns that may arise, working within GDPR frameworks and company policies. I have fantastic experience working both individually and within a team.

I am an organised individual who can effectively adapt to changing priorities within the workplace, completing all tasks on time and to the highest standards. I am always interested in improving the quality of the service that I provide and I would be interested to complete any training courses as and where necessary.

Production Line Worker - Staffline / Danish crown

(2025-11)

• Working on the production line in a team of 8
• Producing pork products using state of the art equipment
• Adhering to health and safety, COSHH and food hygiene regulations
• Moving products to the warehouse and storing in the correct areas
• Stock audit and rotation

Pawnbroker - H&T Pawnbrokers - Slough

(2022-07 - 2024-07)

• Selling pledged items to pay outstanding balances after the end of loan terms
• Communicating with customers, tailoring my support to their needs
• Evaluated pledged items for suitability as collateral for loans
• Collected loans when pledge involved success of future harvest or similar undertakings
• Storing and protecting articles for loan duration and returning when loans are successfully repaid
• Maintaining accurate record of all transactions completed

Retail Assistant - TKMaxx

(2014-07 - 2022-04)

• Answering customer questions about products
• Serving customers at tills and handle returning good and refunds
• Unpacking deliveries, stocking shelves and arranging displays
• Pricing up and rotating stock
• Taking part in promotional events in store
• Keeping the store clean and tidy

Bachelor of Arts and Economics - Arts and Economics - Gujrat (2003-09)