Mushkan Gajafarkhan

A proactive and dedicated undergraduate Architecture student with 5 years of experience in retail, I have been recognized for delivering exceptional customer service and being a strong team player. I am currently seeking opportunities in the construction field to develop my understanding of live projects. I am interested in sustainability and architecture, and I believe I would be a valuable candidate.

Sales associate - Harrods Beauty

• Assisting customers with makeup and skin care inquiries
• Handling cash and efficiently working the tills
• Adapting and being flexible amongst various departments, and ensuring I take the initiative to learn from different departments

Sales - Sunna Musk

• Assisting customers with perfumery
• Organized and tracked store inventory
• Worked in a small team and supported staff where needed, including taking on tasks outside my day-to-day role
• Ensuring targets are met daily and on track, striving for better every day

Customer service agent - Selfridges (woven)

• Helping customers solve problems and answering their queries over the phone and email
• Achieve targets in a set time frame while maintaining high levels of customer service
• Used various IT skills to log data accurately
• Putting through online orders

Facilities - Bristol Beacon

• Assisting the lighting and technical crew with setting up events, conferences, and shows
• Worked collaboratively amongst different teams in the organization to ensure everything was done efficiently
• Thinking outside the box and being able to adapt on the spot if there are minute changes

GCSE - Bristol Metropolitan Academy (2013-09 - 2017-07)

BTEC National Diploma Level 3 - Business - SGS Filton College (2019-09 - 2021-05)

BA (Hons) - Architecture - De Montfort University