Muskan

Motivated, reliable, and customer-focused individual with experience in retail, customer service, and community volunteering. Passionate about delivering outstanding customer experiences and contributing positively to a team. Strong communication, organisation, and problem-solving skills developed through retail volunteering, leadership responsibilities as a School Ambassador, and fundraising activities.

Fluent in four languages and First Aid certified, with a positive attitude, excellent work ethic, and the ability to thrive in fast-paced environments. Eager to learn, take on new challenges, and build a successful career in retail, customer service, or hospitality.

Sales Assistant (Volunteer) - Acorns Children's Hospice Trust - Bilston

(2025-04 - 2025-09)

• Delivered friendly, professional customer service to customers from a variety of backgrounds.
• Processed cash and card payments accurately while following store procedures.
• Replenished shelves and maintained attractive product displays.
• Assisted with stock organisation and inventory management.
• Maintained a clean, safe, and welcoming shopping environment.
• Worked effectively with staff and fellow volunteers to ensure the smooth day-to-day running of the store.
• Developed valuable retail, teamwork, communication, and customer service skills.

A Levels - French, Psychology, Sociology, Italian - Central St Michael's Sixth Form (2026)

GCSEs - English, Mathematics, French, Combined Science - Ormiston SWB Academy