Mussie

Friendly and enthusiastic Waiter and Bartender with 3+ years of experience in dynamic hospitality environments. Adept at delivering top-tier customer service, managing time effectively, and handling high-pressure service situations with professionalism. Known for strong interpersonal skills, team collaboration, and the ability to anticipate and fulfill customer needs quickly and accurately.

Waiter & Bartender - Hard Rock Cafe - London

(2023-01)

• Delivered excellent food and beverage service in a high-volume restaurant and bar.
• Mixed and served cocktails with precision and creativity.
• Maintained cleanliness and readiness of both dining and bar areas.
• Engaged guests with a fun and upbeat attitude aligned with Hard Rock's brand style.
• Promoted specials and upsold menu items to increase customer spend.

Food Runner - Indeed Flex - London

(2022-09)

• Ensured timely delivery of food from kitchen to tables.
• Communicated effectively between front and back of house staff.
• Supported waitstaff in setting, clearing, and resetting tables.

Waiter - The Hospitality Company - London

(2021-09 - 2022-03)

• Warmly greeted guests and assisted with menu choices.
• Delivered meals and beverages with attention to detail and presentation.
• Provided courteous and prompt service, enhancing guest satisfaction.
• Maintained hygiene standards and assisted with table turnovers.

City and Guilds Level 3 - Electrical Installations - Construction, London (2022-09)

GCSEs

City & Guilds Level 1 & 2 - Electrical Installations