Muthu Malsamy

Release Manager with over 20 years of IT experience across Banking, Retail and Cyber Security sectors. Experienced in release governance, release lifecycle management, deployment readiness, environment lifecycle management and software delivery across enterprise and cloud-based platforms. Proven track record of coordinating development, testing, support and business teams to deliver high-quality software releases while maintaining operational stability and customer satisfaction.

Strong experience in Azure DevOps, CI/CD delivery processes, stakeholder management, release planning, production deployments and quality assurance. Experienced in leading cross-functional teams, supporting recruitment activities, introducing release governance processes, and driving successful software delivery across both large enterprise programmes & modern SaaS platforms.

Release Manager - SecurEnvoy

(2022-07)

Responsible for release governance, QA, deployment readiness and production release activities for cloud-based IAM and MFA solutions supporting global customers.

• Managed end-to-end release governance and environment readiness across QA, Demo, Pre-Production and Production environments.
• Acted as the primary quality gate before production deployment approvals
• Coordinated release activities across Development, Support, Solutions and Marketing teams
• Managed Azure DevOps pipelines, sprint boards, release approvals, reporting and deployment readiness activities
• Maintained release notes, release documentation and deployment records
• Performed functional, regression, integration, performance and security testing
• Supported deployments across multiple production regions, including release validation, rollback testing and post-release verification activities.
• Key member of the team that established SecurEnvoy's UK-based cloud engineering and delivery capability
• Created release governance, testing and delivery processes from the ground up
• Delivered cloud-based IAM and Agent releases for 100+ enterprise customers across UK, Europe, US and APAC.
• Developed and introduced automation testing capability using Python and Selenium
• Supported the successful onboarding of early cloud customers with minimal production defects

Release Manager - Cognizant Technology Solutions

(2017-08 - 2022-06)

Worked within a major retail transformation programme replacing legacy merchandising systems with Oracle RMS and JDA supply chain solutions. Client: John Lewis Partnership.

• Produced release plans, deployment schedules and implementation activities across programme releases
• Coordinated release and environment activities across System Testing, SIT, UAT and Performance environments.
• Chaired Release Management Board meetings involving approximately 20 business and technical stakeholders
• Managed release risks, dependencies, issues and deployment readiness activities
• Coordinated with third-party suppliers, including Oracle, JDA and warehouse management solution providers
• Worked closely with Change Management teams through ServiceNow governance processes
• Supported successful migration from legacy merchandising platforms to Oracle RMS and JDA solutions
• Introduced process improvements and Jenkins-based deployment automation initiatives
• Contributed to multiple successful production go-live events across a large retail transformation programme

Release & Environment Manager (TEMS) - Cognizant Technology Solutions

(2010-02 - 2017-07)

Worked within Test Environment Management Services, supporting mortgage and banking transformation programmes. Client: Lloyds Banking Group.

• Coordinated deployment activities across development, testing, support and implementation teams
• Participated in CAB and release readiness activities supporting banking change programmes
• Supported defect triage meetings, release planning activities, environment scheduling and environment provisioning
• Worked closely with offshore and onshore teams delivering environment and release services

Mainframe Developer / Test Lead - Cognizant Technology Solutions

(2005-05 - 2010-01)

• Developed and supported enterprise banking applications using COBOL, CICS, DB2, IMS and JCL
• Performed application design, testing, production support and deployment activities

Bachelor of Engineering - University of Madras