Muzaffar Fatkhullaev

Early-career logistics professional with hands-on freight coordination experience at a US-based Amazon Freight Partner, managing 40 – 60 active loads per shift and supporting 95% on-time delivery. SAP Certified Associate in Transportation Management with an MSc in Global Logistics, Operations & Supply Chain Management. Certified in Incoterms 2020 and seeking opportunities in freight forwarding, transport planning, logistics coordination, import/export, or supply chain operations.

Available to relocate anywhere in the UK.

Logistics Operations Coordinator at Western America Express LLC (2022-05 – 2022-08)

• Coordinated 40 – 60 active loads per shift on a live status board updated every two hours, tracking driver availability, load codes and pickup/delivery ETAs.
• Acted as the primary point of contact for 20 – 30 drivers and 5 – 10 brokers per shift, resolving routing, documentation and scheduling issues in real time.
• Managed direct communication with Amazon operations teams on load progress and delay resolution, supporting 95% on-time delivery compliance.
• Took full ownership of active loads, driver schedules and open issues at shift handover, maintaining continuity across a 24 - hour operation.
• Trained five new operations team members on Amazon Relay workflows, shipment tracking procedures and customer communication standards.

Programme Representative (voluntary) at Northumbria University, London (2025-01 – 2026-01)

Elected cohort liaison to academic staff; gathered and presented student feedback at programme committee meetings. Awarded the Northumbria Employability Award (Foundation Level).

MSc in Global Logistics Operations & Supply Chain Management – Northumbria University, London (2025 – 2026)

BSc in Business Administration (Logistics) – Inha University in Tashkent (final year at Inha University, South Korea) (2020 – 2024)