Customer service and Complaints administrator, VFX graduate. Seeking a creative role and have office experience.
Send a job offer directly to this candidate
I am a highly motivated creative seeking an opportunity within a dynamic, design‑focused environment. My background spans customer service and hospitality, where I developed strong communication, problem‑solving, and client‑focused skills. I also bring hands‑on experience in social media management, content creation, and event coordination through voluntary roles.
In addition, I have solid office experience, enabling me to support both creative and administrative functions effectively. I’m eager to contribute fresh ideas, adaptability, and a strong work ethic to a collaborative creative team.
Customer Service Advisor at Watson Fuels (2023-08 – Present)
High level of customer service and administrative skills. Trained colleagues, wrote processes for work, and assisted team leaders with manager call backs. Gained experience in office-based environment and enhanced IT proficiency with Microsoft Excel. Works well within service team and assists Complaints department.
Sales Assistant at Smyths Toys Superstore (2021-10 – 2023-08)
Demonstrated and improved customer service skills. Originally hired as temporary staff for Christmas but retained by company. Received training in Car Seat advice and fitting. Continued to work well with and support colleagues.
Junior Engineer at Eastern Extinguishers (2021-04 – 2021-10)
Improved organisation skills by keeping records of new extinguishers installed and old ones removed. Demonstrated good communication skills with team to provide organised and efficient service in installing and servicing extinguishers.
Cafe Assistant/Supervisor at 00Coffee Cafe (2020-09 – 2021-04)
Demonstrated leadership skills by running shifts when Manager and Assistant Manager were absent. Further developed customer service skills and helped team provide efficient service.
Restaurant Assistant at Debenhams (2019-10 – 2020-05)
Performed and was awarded for excellent customer service at the restaurant. Learned to be accommodating to customers, helping them have the best experience and feel welcome. Further developed team working skills which aided efficiency in providing best customer service.
Crew member at McDonald's (2017-06 – 2018-04)
Demonstrated high level of customer service providing food for McDonald's customers. Developed multitasking skills working in food production and illustrated efficient team working abilities. Showed ability to work in high stress environments whilst working to deadline.
First class degree with honours in CGI and Visual Effects – Staffordshire University (2016-09 – 2019-07)
A-Levels in Multiple subjects – Dereham Sixth Form College (2012-09 – 2014-07)
GCSEs in 11 subjects – Dereham Neatherd High School (2007-09 – 2012-07)
Diploma in Seminaries and Institutes of Religion – The Church of Jesus Christ of Latter Day Saints (2010-09 – 2014-06)