"Leveraging Expertise and Ambition in IT Sector"
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Motivated and experienced professional with 2 master’s degree (MSc IT & MBA) and over 9 years of expertise in the Banking & Life Insurance industry. A dedicated problem solver with a proven track record of delivering results, adept at leveraging strong analytical and communication skills to drive successful outcomes in challenging environments and seeking new opportunities to contribute my knowledge and experience to make a meaningful impact in a dynamic industry.
Store Assistant (Part-Time) - ALDI (August 2022 – Present):
Assisting customers, processing sales transactions, maintaining store appearance, and contributing to store operations.
Branch Manager - Prabhu Life Insurance (August 2020 - March 2022):
Managed sales team, achieved growth targets, built customer relationships, monitored sales performance, and reported to management.
Head of IT - Asha Micro Finance (July 2017 – July 2019):
Managed IT resources, evaluated software/hardware needs, supervised junior staff, ensured IT infrastructure functioning, handled hiring and training, and maintained security.
Head of IT - Reliable Micro Finance (Nov 2013 – July 2017):
Oversaw network infrastructure, ensured data security and backup, managed vendors, maintained IT service help desk, developed IT policies/procedures, and conducted IT audits.
Computer Teacher - Fewa Public Boarding School (Feb 2009 – July 2013):
Taught computer skills, managed curriculum, planned lessons, assessed student progress, maintained computer lab, and engaged in student-teacher interactions.
My professional journey demonstrates a range of skills including leadership, IT management, customer relations, teaching, and strategic planning across diverse industries.
University of the West of Scotland (May 2023):
Master of Science in Information Technology (MSc IT) - Merit
Infrastructure University (Himalayan College of Management) (April 2023):
Master of Business Administration (MBA) - CGPA: 3.434
Sikkim Manipal University (Infomax College) (March 2013):
Bachelor of Science in Information Technology (BSc IT) - Percentage: 67.90%
SOS Hermann Gmeiner (November 2009):
Intermediate Level (10+2) - Percentage: 54%
Kumudini Homes Higher Secondary School (July 2007):
School Leaving Certificate (Grade 10) - Percentage: 80.75%
My educational journey showcases a progression from school to higher education, culminating in a strong academic background in both IT and business fields.
