Nadia Mahoro

Ambitious and driven 22-year-old professional currently completing a final-semester BSc Accounting degree at the University of Wolverhampton. Experienced in client-facing roles, data entry, and customer sales, with a strong track record of handling high volumes of data accurately and efficiently. Brings a practical, detail-oriented approach to every task alongside confident communication and interpersonal skills developed across diverse professional environments.

Adept at managing client relationships, supporting business operations, and delivering results under pressure.

Data Entry & Customer Sales Representative - Concentrix

(2024-12 - 2026-03)

• Managed high-volume data entry tasks with accuracy and efficiency, maintaining up-to-date records across internal systems.
• Handled inbound and outbound customer calls, resolving queries and processing sales with professionalism and care.
• Built and maintained strong client relationships, delivering a consistent and positive customer experience throughout every interaction.
• Verified and cross-referenced data for accuracy, identifying and correcting discrepancies to uphold data integrity.
• Utilised CRM and office software to log customer interactions, track sales activity, and support reporting processes.
• Supported team targets by consistently meeting daily data processing and sales goals in a fast-paced environment.

Research Assistant Project Intern - University of Birmingham

(2024-06 - 2024-11)

Proficient in Microsoft Office Suite, including advanced use of Excel for data organisation, reporting, and spreadsheet management, as well as Word, PowerPoint, and Outlook to support day-to-day administrative and executive functions

• Conducted structured interviews and managed data for a senior project researcher developing strong active-listening and communication skills.
• Produced detailed written reports; collaborated with a diverse group of stakeholders.
• Handled interviews.
• Made data research power points and summaries.
• Collaborated with the research department with the faculty at hand.

Front of House - Leon Restaurant, Birmingham - Birmingham

(2022-03 - 2023-03)

• Delivered fast, friendly service in a busy environment — consistently praised for warmth and efficiency.
• Managed till transactions and handled customer complaints calmly under pressure.
• Achieved Health & Safety Level 2 certification and barista qualification.

Retail & Food Assistant - Marks & Spencer - Camden

(2021-12 - 2022-01)

• Provided attentive till-side service and maintained product displays across food and clothing.
• Kept shelves and fridges consistently stocked to support smooth operations.

BSc (Hons) - Accounting - University of Wolverhampton (2026)

A Levels - Mathematics, Accounting, Economics, Computer Science - Kabojja International High School, Kampala (2022)