Nadia Naseer

An enthusiastic and hardworking person with an excellent track record for providing exceptional customer service and delivering consistently high standards. Has a willingness to handle various responsibilities, follow instructions and also work both independently and under supervision. Looking for an opportunity to develop further skills and experience and become a valued and supportive member of a team. Willing to take on any training in order to succeed.

Care Navigator - Shakespeare Health Centre

(2024-10 - 2025-11)

• Supporting patients with accessing appropriate healthcare services
• Managing appointments and coordinating with healthcare professionals
• Providing administrative support and handling patient enquiries

Senior Administrator - Heathrow Medical Centre

(2025-12)

• Overseeing administrative operations and ensuring smooth workflow
• Managing patient records and maintaining confidentiality
• Supervising staff and supporting day-to-day practice management

Customer Service/Sales Assistant (PT) - Primark - Uxbridge

(2020-12)

• Serving and advising customers
• Arranging goods attractively to encourage sales
• Rotating and replacing stock
• Promoting products
• Taking cash and credit cards for payment and operating cash till
• Meeting sales targets
• Keeping shop floor clean and tidy
• Ensuring health and safety procedures are followed

Supervisor/Customer Service Assistant (PT) - EG Group Heathrow North

(2021-06)

• Taking orders over phone, dispatching orders and managing staff
• Managing large amounts of incoming calls
• Generating sales leads
• Identifying and assessing customers' needs to achieve satisfaction

Customer Service Assistant - A4 Cars and Couriers - Chiswick

(2014-02 - 2021-05)

• Answering customer enquiries both face to face, online and via the telephone
• Carrying out administrative tasks as required
• Part of a panel interviewing team interviewing potential applicants

Assistant Administrator - Competent Engineering & Construction (PVT-LTD)

(2010-07 - 2014-01)

• Supporting operations by supervising staff, planning, organizing and implementing administrative systems
• Negotiating with suppliers for best price for best quality
• Taking delivery and approving invoices

Diploma - English (ESOL) - Acton College (2019)

Bachelors - Economics - Rawalakot College - Pakistan (2004 - 2006)

A level equivalent - Economics/Statistics - Rawalakot College - Pakistan (2002 - 2004)