Nadil Ahmed

I am a reliable and proactive professional with experience supporting operations across different organisations and have a genuine enthusiasm for working with people from a variety of backgrounds. I work well independently and as part of a team, communicate clearly and confidently, and take pride in keeping accurate records. With strong problem-solving and time management skills, I bring a practical, organised approach to my work and consistently meet deadlines while adapting easily to new environments and responsibilities.

Content & Operations Support - KBT Ltd

(2021-01)

• Support day-to-day business operations by managing digital content, website updates, and weekly projects
• Work closely with management and external partners to help meet business objectives
• Maintain organised digital records and ensure consistency and accuracy across online platforms
• Create and manage content within a fabric-based business to support a strong and professional online presence
• Consistently work to deadlines while maintaining quality standards

Sales Advisor - Sigma Financial Group

(2020-01 - 2020-12)

• Clear and effective communicator, confident handling conversations by phone, email, and in person
• Experience meeting targets and working towards objectives in a structured environment
• Skilled in managing a high volume of customer enquiries and providing timely, accurate responses
• Strong customer service skills, including handling challenging situations with empathy and professionalism
• Experience supporting customers with form completion and ensuring information is accurate
• Comfortable working both independently and as part of a team, with a proactive and self-motivated approach

Crew Trainer - McDonald's

(2017-01 - 2021-12)

• Deliver consistently high levels of customer service, ensuring positive and professional interactions
• Adapt quickly to different situations, handling issues and challenges with a calm, solutions-focused approach
• Work effectively both as part of a team and independently, contributing reliably to shared goals
• Handle cash and financial transactions accurately, with strong attention to detail
• Support training of new staff and assist with store opening and daily operational procedures
• Remain calm and effective under pressure in fast-paced environments while maintaining service standards

BTEC Level 2 & Level 3 - Photography - South & City College Birmingham

GCSEs - Including Mathematics and English - Hodge Hill College