Naeem Ahmed

Compassionate, reliable and dedicated Passenger Assistant with experience supporting children and vulnerable passengers during daily transport. Experienced in safeguarding, customer service, communication, teamwork and ensuring safe, comfortable journeys. Able to remain calm under pressure and build positive relationships with passengers, parents, schools and transport staff. Fluent in English, Bengali, Hindi and Urdu and committed to providing an outstanding transport service.

Passenger Assistant at Fast Cab (Present)

• Safely escorted children and vulnerable passengers during transport.
• Ensured passengers boarded and exited vehicles safely.
• Followed safeguarding and health & safety procedures at all times.
• Worked closely with drivers to provide efficient transport.
• Communicated professionally with parents, carers and school staff.
• Supported passengers with individual physical and emotional needs.
• Maintained accurate attendance and reported concerns promptly.
• Helped create a calm, respectful and friendly environment.
• Resolved minor issues professionally while maintaining passenger welfare.
• Maintained confidentiality and professionalism in line with company policies.

Higher Secondary Certificate in HSC – Bangladesh

Secondary School Certificate in SSC – Bangladesh