Nahida Akhtar

A dedicated healthcare professional with over 10 years of experience across NHS and private healthcare settings. Experienced in patient coordination, appointment scheduling, and supporting multidisciplinary teams. Strong communication skills with a patient-focused approach and proven ability to manage busy clinical environments.

NHS Patient Coordinator - Spire Healthcare – Claremont Hospital

(2024-04)

• Liaison with patients via telephone and email
• Organising and coordinating appointments with consultants and physicians
• Managing patient enquiries, referrals, and follow-ups
• Maintaining accurate patient records and confidentiality

Administrator / Receptionist - Veritas Health Centre

(2008-12)

• Answered patient requests with professional and friendly service
• Completed daily administrative tasks in a fast-paced environment
• Responded to enquiries from healthcare professionals via phone and email
• Acted as an in-house interpreter to support patient care

Lay Educator - DESMOND Diabetes Educational Programme

(2013-01 - 2016-03)

• Delivered diabetes education programmes to patients
• Supported self-management and lifestyle education

Administrator - Primary Care Trust – Psychotherapy Department

(2005-09 - 2008-11)

• Answering calls and taking messages
• Filing, archiving, and updating data systems
• Ensuring confidentiality of patient information

Clerical Officer - The Podiatry Service

(2001-09 - 2005-08)

BTEC Level 3 - Health and Social Care - The Sheffield College

GCSEs - English, Maths, Science, IT, and History - Abbeydale Grange Secondary School