Shark Ninja product demonstrator - Blue Square - Bury
(2024-06 - 2024-08)
Some of the responsibilities were:
- Demonstrating key features about ninja products.
- Delivering key information about ninja products.
- Keeping up to date with current promotions, both online and instore.
- Maintaining displays and products.
- Assisting B&Q staff by helping customers find products both in-store and online.
Samsung Event Experience Specialist - Blue Square - Various UK Locations
(2023-08 - 2023-09)
Some of my key responsibilities were:
- Providing customers with information on the newest devices.
- Working with a team to ensure customers' needs are met.
- Coordinating with other stores and teams to deliver the best customer service possible.
- Dealing with customers' complaints as the first point of contact.
- Creating strategies to get customers to come in and see products.
Optical Consultant - Boots Opticians - Manchester
(2023-01 - 2023-05)
- Handled incoming calls and addressed customer and patient inquiries
- Scheduled appointments for patients and maintained accurate records
- Performed repairs and adjustments on glasses and managed payment collections
- Placed orders for contact lenses and processed items through the cash register
- Conducted pre-screening procedures for patients and ensured their information was accurate
- Provided telephone and online support for customers
Admin Assistant - Legal Assist
(2022-02 - 2022-07)
Samsung Experience Specialist - Blue Square Marketing - Various UK Locations
(2022-08 - 2022-10)
- Working with a team to ensure customers' needs are met.
- Coordinating with other stores and teams to deliver the best customer service possible.
- Dealing with customers' complaints as the first point of contact.
- Creating strategies to get customers to come in and see products.
- Aimed to drive potential customers towards making a purchase by showcasing product capabilities.
- Enabled customers to physically interact with products, enhancing their understanding and enthusiasm for the brand.
Samsung Experience Specialist - Blue Square Marketing
(2021-09 - 2021-12)
- Organized distinct sections to highlight key features of the devices
- Working with a team to ensure customers' needs are met.
- Coordinating with other stores and teams to deliver the best customer service possible.
- Dealing with customers' complaints as the first point of contact.
- Creating strategies to get customers to come in and see products.
- Aimed to drive potential customers towards making a purchase by showcasing product capabilities.
- Enabled customers to physically interact with products, enhancing their understanding and enthusiasm for the brand.
Admin Assistant - Amin Haque Solicitors
(2020-06 - 2021-08)
- Took incoming phone calls, providing assistance and information to callers
- Extended a warm and courteous welcome to clients visiting the office or contacting us via other means
- Managed incoming and outgoing mail, including scanning documents and preparing outgoing mail
- Initiated outbound calls to follow up with clients or third parties for missing information
- Monitored file progression and facilitated the scheduling of medical appointments and inspections
- Managed outstanding payments, including chasing VD (Vehicle Damage) payments and preparing cheques and BACS letters
- Prepared and organized document bundles for various purposes
- Oversaw the process of closing files that are no longer needed or relevant to operations
Google Representative - Gekko
(2017 - 2019)
Samsung Sales Consultant - Blue Square Marketing
(2016 - 2017)
