Najat Agboluaje

Friendly, reliable and motivated sixth form student with strong customer service and communication skills. Experienced in working in fast-paced environments, handling customers professionally, and working effectively as part of a team. Currently studying A-levels and seeking a part-time retail role in developing customer service, sales and teamwork experience. Known for excellent punctuality, a positive attitude, and willingness to learn.

Work Experience - Beechill Nursing Home

• Supported care staff with daily routines
• Assisted residents while promoting dignity, respect, and independence
• Observed and followed person centered care practices
• Maintained high standards of hygiene and infection control
• Communicated effectively with residents and staff
• Worked as part of a team in a professional care environment

Volunteer Food Server - Non-Academic Staff Union of Educational and Associated Institutions (NASU), Nigeria - Nigeria

(2022-01 - 2024-06)

Transferable retail skills gained: customer interaction, payment handling, teamwork, and time management.

• Provided friendly and professional service to customers
• Took orders accurately and ensured customer satisfaction
• Maintained a clean, organized and welcoming environment
• Responded calmly to customer questions and complaints
• Worked closely with team members during busy periods

Student Volunteer - University College Staff Secondary School, Nigeria - Nigeria

(2020-09 - 2024-06)

• Supported staff with organisation and daily activities
• Assisted younger students, demonstrating patience and communication skills
• Took part in school and community initiatives
• Developed responsibility, leadership and teamwork skills

Level 1 Certificate - Employability, Teamwork and communication skills - The Kings Trust Programme (2026-05 - 2026-07)

BTEC - Health & Social Care - Lyng Hall School, Coventry (2024-09 - 2026-03)

GCSEs - English, Mathematics, French, Business Studies, Yoruba, Science & Technology, History, Cultural & Creative Arts, Home Economics, National Values - University College Hospital Staff Secondary School, Nigeria (2020-09 - 2024-06)