Najma Davies

Organised and reliable administrator with NHS experience in medical administration and mental health support. Strong background in communication, documentation, and GDPR compliance. Currently completing Level 2 qualifications in Digital Marketing and Digital Promotion, with a Distinction in Level 3 Media. Skilled in marketing strategy, audience analysis, and content creation.

Admin Assistant - Dorset Healthcare

(2014 - 2019)

• Managed diaries, emails, and correspondence
• Transcribed dictation using RIO system
• Prepared reports and meeting minutes
• First point of contact for enquiries
• Maintained GDPR-compliant records
• Produced written communications and internal documentation

Support Worker – Mental Health

(2014 - 2019)

• Completed physical observations, ECG, and phlebotomy
• Handled crisis management and de-escalation
• Maintained safety during incidents
• Worked within MDT teams
• Completed clinical documentation using RIO

Career Break

(2019)

• Full-time parenting responsibilities
• Completed Level 2 Business Administration qualification
• Currently undertaking Digital Marketing & Digital Promotion qualifications

Level 2 - Digital Marketing

Level 2 - Digital Promotion (2026)

Level 2 - Business Administration (2025)

Advanced Apprenticeship - Adult Social Care (2009)

Level 3 Diploma - Health & Social Care

Level 3 Certificate - Preparing to Work in Adult Social Care

Level 3 National Certificate - Media (2009)

GCSE - English Language

GCSE - English Literature

GCSE - Maths